CRM Manager - Mumbai, Maharashtra, India

Manage customer lifecycle experience from welcome calls to possession and post-handover support. · ...

Manage CRM operations with strong focus on execution automation orchestration and performance optimization.Create schedule QA deploy multi-channel CRM campaigns across App Push WhatsApp Email SMS RCS monitor campaign performance daily make adjustments based on live metrics. · ...

Act as the main point of contact for customers during the possession stage. · ...

The CRM Manager is responsible for ensuring prompt and professional resolution of customer queries, complaints and escalations during night hours. They also monitor customer interactions to ensure high-quality service. · ...

Manage CRM data ensuring accuracy and integrity develop and maintain relationships with clients through regular communication identify opportunities for growth and improvement in client accounts collaborate with internal teams to resolve customer issues improve overall satisfacti ...

+The Crm Manager will design and drive customer engagement strategies across the full lifecycle from onboarding to retention and win-back. · + · ++ ...

+To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. · +Graduate/ Post Graduate/ MBA with a minimum 4- 10 Years of Exper ...

Crm manager role includes ensuring high levels of customer satisfaction across all projects and developing strategies for retention and appreciation. · ...

To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. · ...

Manage customer relationships and build trust and confidence in the company by updating on progress of their property. Manage customer lifecycle from sale to possession. · ...

To provide for after sales support in terms of documentation and system entries. · ResponsibilitiesEnter new booking in the system (SAP & master sheet). · Prepare the allotment letter. · ...

We are seeking a highly organised Customer Relationship Management to join our dynamic team.The ideal candidate will play a key role in managing client relationships expanding our international business network and supporting overall sales operations. · ...

Ejecuta operaciones administrativas en ventas como Builder Buyer Agreement y Payment Receipts. Maneja libros de reservas, login en CRM e inquires por correo electrónico y llamadas. · Tiempo completo · ...

The primary focus of this role is to drive growth through effective use of CRM systems by developing strategies to manage customer relationships and enhance customer satisfaction.Design and implement CRM strategies to drive customer satisfaction and enhance user experience. · Lea ...

To manage and analyse customer interactions and data throughout the customer lifecycle. · ...

The position is responsible for achieving the order booking and sales revenue targets, unit sales and collections within budgeted timelines, ensuring customer satisfaction for Pan India Projects. · ...

To manage and analyse customer interactions and data throughout the customer lifecycle, · with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. · ...

Job summary · We are looking for a Manager - CRM to lead and manage a team of customer service representatives and ensure exceptional service delivery and customer satisfaction. · ...

MALABAR GOLD & DIAMONDS is seeking a strategic Regional CRM Manager to optimize customer relationship management initiatives across the region. · ...

We are having an opening for Senior Manager -CRM at our Mumbai location. · Define 12–24-month CRM roadmap aligned to commercial strategy; prioritize multi-market value delivery and platform standardization. · ...