BPO Supervisor - Gurugram

BPO Supervisor is responsible for supporting the accomplishment of all contracted service level targets/agreements. · Manage monthly and ad-hoc agent coaching and feedback. · ...

The position requires a positive and customer friendly attitude. The successful candidate will demonstrate enthusiasm and a keen interest to learn and keep up to date with relevant new product releases and developments. · ...

p>The BPO Supervisor is responsible for supporting the accomplishment of all contracted service level targets/agreements and managing monthly and ad-hoc agent coaching and feedback. · p>They will assist in daily, weekly, and monthly quality assurance activities and provide day-to ...

The BPO Operations Supervisor will support the accomplishment of all contracted service level targets/agreements. They will manage monthly and ad-hoc agent coaching and feedback.Support the accomplishment of all contracted service level targets/agreements. · Manage monthly and ad ...

Hiring for QA on Immediate basis BPO Experience is mandatory. Auditing of calls and complete analysis of service requests. · ...

Hiring for QA on Immediate basis · BPO Experience is mandatory. · Auditing of calls and complete analysis of service requests. · Preparation of daily dashboards & Analysis of reports/data. · ...

CogentHub is hiring Customer Service Executives for a Domestic Blended Process (Chat & Call) at our Gurgaon location. · ...

This is a customer support executive role for the voice process in Noida. · ...

The Employee Relations (ER) Manager plays a pivotal role in fostering a positive and productive work environment by managing employee grievances, · conducting investigations, supporting compliance with labor laws, · and driving employee engagement initiatives. · ...

This is a Supervisor role in a fast-paced BPO environment. The Supervisor will lead and motivate a team to deliver exceptional customer support and meet business objectives. · Supervise day-to-day operations of the team. · ...

We are hiring Customer Service Experts for our Airline client. · Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines. · ...

Leading BPO in Gurgaon hiring for Sr Process Trainer in International Voice Process with minimum 1year experience as Process Trainer in International BPO · Responsible for day-to-day functional direction of agents within the program training classroom environment. · Utilize effec ...

We are looking for immediate joiners to train new hires on ecommerce process in Gurugram. · ...

Are you ready to elevate your customer service career in a dynamic and fast-paced environment? Join us and gain hands-on experience with airline standard operating procedures and superior service delivery skills. · ...

Elevate your customer service career in a dynamic environment with hands-on experience in airline standard operating procedures. · ...

About Medanta: We create an unrivalled impact in delivering world class multispeciality care to patients. · ...

Handle inbound and/or outbound calls, chats, or emails for international customers · Address customer queries related to products, services, or technical issues efficiently · Provide real-time resolutions while maintaining a high level of customer satisfaction · Ensure timely fol ...

This is an HR Generalist role where you will handle employee relations, perform routine tasks, conduct background checks, maintain compliance with local employment laws and regulations. · ...

To ensure seamless service delivery and customer satisfaction. Managing home care appointments, handling customer complaints, handling calls. · ...

Hiresquad Resources is looking for an experienced and dynamic Senior Process Trainer / AM Training for an International BPO, specifically for Voice Processes. If you have a proven track record in training methodologies, a passion for developing talent, and excellent communication ...