GSA - Front Office - Hyderabad, India - Accor

Description

Company Description

Job Description

GSA - Front Office

First impressions are everything As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
Qualifications


Your experience and skills include:
Service focused personality is essential

Bachelor Degree in Hotel Management
Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note:
Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.