Trainer- contact center - Gurugram, Haryana, India

Job Title: Product Training Specialist · Job Type: Full Type · Minimum Qualification: Minimum 8 years of experience as a trainer in a contact center environment, preferably in aviation/hospitality with GDS knowledge. · Location: Gurugram · Roles And Responsibility · Design and de ...

Bedrijfsomschrijving · Join us at Orange Business · We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. · Every day, you will collaborate wit ...

We are seeking a highly skilled and experienced Contact Center Expert with over 7 years of hands-on experience in designing, implementing, and managing contact center solutions. · ...

Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network · Liaise with the other OBS groups to resolve contact center faults on the network · Log and track faults for voice customers and provide progress ...

We are seeking a highly skilled Contact Center Senior Specialist to provide operational support for our Genesys Cloud CX /Nice Cx One /Webex CC environment. · ...

We are seeking a Contact Center Trainer to develop and deliver training programs for new hires and existing agents. · ...

+ Join us at Orange Business. · +Perform identification of failure points, · ...

· Orange Business is here · About us · Join us at Orange Business · We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. · Every day, you will ...

We are hiring a Senior Manager for our financial services business to lead the inbound contact centre for customer service across all lending products and the full customer lifecycle. · This role is accountable for end-to-end inbound call operations (in-house + outsourced), IVR/s ...

About Our Company · Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a glo ...

'To manage all mails from customers and ensure response and completion of all requests To process reservations received through emails or other specified medium in the reservation system' · 'Manage customer mails and respond to them Ensure completion of all customer requests Proc ...

This is a Contact Center Executive role. The job involves ensuring compliance with service level agreements and providing quality service to internal and external customers. · ...

We are hiring a Senior Manager for our financial services business to lead the inbound contact centre for customer service across all lending products and the full customer lifecycle. · ...

About Our Company · Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a glo ...

We are seeking a highly skilled and experienced Contact Center Expert with over 7 years of hands-on experience in designing, implementing, and managing contact center solutions. · Design, develop, and optimize contact center solutions using Genesys and Amazon Connect. · Lead end- ...

About Us · Join us at Orange Business · We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. · Every day, you will collaborate with a team dedic ...

We are a network and digital integrator that understands the entire value chain of the digital world. · Every day, you will collaborate with a team dedicated to providing consistent, · sustainable global solutions. · Global Opportunities: Work in multi-national teams · with oppor ...

About Us · Join us at Orange Business · We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. · Every day, you will collaborate with a team dedi ...

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. · ...

We are seeking an experienced and detail-oriented Contact Center Specialist (Augmented Cx )specializing in Genesys Cloud/Webex CC and NICE CXone platforms. · ...