Learning And Development Specialist - Bengaluru, India - Nova Benefits

Description

Job Description

Role Overview:

We are seeking a dynamic and experienced Learning and Development Specialist to join our team. The ideal candidate will have a minimum of 3 years of experience in learning and development, with a strong background in SaaS, product, sales, and customer success training. The candidate should be proficient in competency framework development, curriculum writing, experience design, and assessment methodologies.

Key Responsibilities:

• Develop and implement competency frameworks tailored to various roles within the organization.
• Design and deliver comprehensive training programs for employees across different departments, focusing on product knowledge, sales techniques, customer success skills, and other relevant areas.
• Create engaging learning materials, including curriculum, presentations, e-learning modules, and assessment tools.
• Collaborate with subject matter experts and stakeholders to identify learning needs and design appropriate training solutions.
• Conduct training needs assessments and evaluate the effectiveness of learning interventions.
• Facilitate training sessions, workshops, and webinars, both in-person and virtually.
• Provide coaching and support to employees to enhance their performance and skill development.
• Stay updated on industry trends and best practices in learning and development to continuously improve training programs.

Job Requirement

Requirements:

• Bachelor's degree in Human Resources, Education, Psychology, Business Administration, or related field.
• Minimum of 3 years of experience in learning and development, preferably in a SaaS environment or similar industry.
• Proven track record in designing and delivering effective training programs, with a focus on product, sales, or customer support training.
• Strong understanding of competency framework development, curriculum design principles, and adult learning theories.
• Previous experience in setting up and leveraging Learning Management Systems (LMS) such as Zoho Learn or Anthology
• Excellent communication, presentation, and facilitation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of ownership, resilience, and learning agility.