Head of ERP and Digital systems - Vadodara - Next Digital Recruitment

    Next Digital Recruitment
    Next Digital Recruitment Vadodara

    4 hours ago

    Description

    Position: Head of ERP & Digital Systems

    Experience: 8+ years

    Location: vadodara

    About the Role

    We are seeking a Head of ERP & Digital Systems to lead and govern the company's entire ERP, POS, and software ecosystem from our Vadodara headquarters. This is not a technical support role. This is a business-critical leadership position responsible for ensuring that ERP systems drive control, efficiency, and scalability across all departments. The ideal candidate must have strong hands-on expertise in GoFrugal ERP/POS and the Zoho ecosystem.

    Responsibilities

    ERP & POS Governance

    • Own and manage GoFrugal ERP & POS operations across all 25 outlets
    • Ensure correct system configuration, usage compliance, and data accuracy
    • Standardise ERP protocols across departments
    • Identify and eliminate system misuse or operational leakages

    Zoho Ecosystem Management

    • Manage Zoho, Inventory, CRM, and related applications
    • Ensure seamless integration between GoFrugal and Zoho systems
    • Improve automation and reporting structures
    • Customise workflows for operational efficiency

    Workflow & Process Alignment

    • Map and streamline workflows across Sales, Purchase, Production, Inventory, Finance, and HR
    • Reduce manual intervention and improve automation
    • Implement system-driven controls for stock management, wastage tracking, and reconciliation
    • Align ERP processes with company SOPs

    Data & MIS Leadership

    • Develop structured dashboards and MIS reporting systems
    • Provide real-time visibility into sales, stock, margins, and expenses
    • Strengthen reconciliation and audit processes
    • Support management with actionable analytics

    Digital Expansion & System Improvement

    • Lead ERP upgrades and implementation of new modules
    • Coordinate with software vendors for enhancements
    • Evaluate and implement additional digital tools where required
    • Ensure system scalability for future expansion (50+ outlets roadmap)

    Qualifications

    • 8–15 years of experience in ERP / IT systems leadership
    • Strong hands-on experience with ERP/POS
    • Advanced working knowledge of Zoho Books, Inventory, CRM, or related modules
    • Experience in multi-location retail or F&B industry preferred
    • Strong understanding of accounting, inventory, procurement, and operational workflows
    • Proven ability to build ERP governance frameworks

    Required Skills

    • Process-driven and detail-oriented
    • Strong analytical and data interpretation skills
    • High ownership and accountability
    • Cross-functional leadership ability
    • Structured and disciplined approach to systems

    Preferred Skills

    • Experience in multi-location retail or F&B industry preferred

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