Jewelry Consultant - Pune, India - Larn Learning Solutions

    Larn Learning Solutions
    Larn Learning Solutions Pune, India

    1 week ago

    Default job background
    Full time
    Description

    Education, Certificate (Relevant education, achievement & certification)

    Qualification : 12th pass/ Graduate

    Age : 18 to 35 yrs

    1. Knowledge in front-end retail operations

    2. Selling & customer service

    3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage

    Skills

    (Specific job skills required for this job)

    1. Communication - Excellent verbal communication in English(Mandatory) & regional language.

    2. Basic computer operating knowledge

    3. E-mail communication

    4. Basic knowledge of Point of Sale system (POS)

    Experience (Specific type or

    amount of experience)

    years of relevant experience in front-end retail operations. Preferably with an established Retail Brand

    2. Freshers with high level of communication skills and attitude to serve customers

    Suitability Criteria

    Competencies

    1. People Orientation Approachable, Team Player

    2. Strong Interpersonal Skills

    3. Result Orientation Taking Ownership, Problem Solving

    4. Process Orientation Organized, Analytical

    5. Empathy Active Listening, Care, Service Mindset

    1. Flexibility Agility, Open to Learning

    Willingness (Preference / Values / other requirements)

    1. Job location - Across India

    2. Ability to work as per Brand guidelines and set schedules.

    3. Extended working hours during weekends, Festivals and season time

    4. Shift timing - Minimum 9 hours with strict adherence

    5. High Integrity (non-negotiable)

    Your KRA/KPI

    1. Attend and assist the customers at store and provide adequate product knowledge

    2. Influencing and selling jewellery

    3. Achieve Revenue targets - Monthly / Seasonal

    4. Maintain high VM standard at store

    5. Addressing all customer queries

    6. Following up with the customers

    7. Ensure that the store is clean, safe and presentable for customers

    8. Completing payment transactions; preparing merchandise for delivery.

    9. Retaining the existing or new customers

    10. Maintain and monitor store inventory

    11. Coordinating with inter departmental personnel

    12. Working on POS, ERP system, Magento etc

    General

    Other

    (Common details)

    1. CTC - Rs.2.5 to 3.5 lacs

    2. Employment type - Full-time

    3. Reporting to ASM / Store Manager