Customer Success Manager

Only for registered members India

3 days ago

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About the Role

We are looking for a proactive Customer Success Manager (CSM) to manage client relationships, ensure customer satisfaction, resolve issues, and help users get the best results from Flashfire's services.

Responsibilities

· Act as the primary point of contact for assigned clients · Handle customer queries via WhatsApp, email, calls, and CRM · Ensure high customer satisfaction by resolving concerns quickly
  • Built long-term relationships and maintain trust with clients
  • Guide customers through onboarding and product usage

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