HRMS Senior Analyst Hyderabad, Telangana - TTEC

    TTEC
    TTEC Hyderabad, India

    2 weeks ago

    ttec background
    Description

    When everything's connected, how we connect is everything... and we'd like to connect with you too We are looking for you to help us deliver exceptional customer experiences as an Oracle HRMS Senior Analyst .

    At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.

    Position Summary:

    TTEC is currently searching for an experienced Oracle Principal Analyst who has full cycle human capital implementation experience with Oracle HCM Fusion Cloud and a foundation of knowledge with Oracle E-Business. The principal analyst will be responsible for introducing and supporting the Oracle HCM Cloud for the TTEC organization, TTEC acquisitions, and joint ventures. The Principal Analyst must be a team player and adaptable to a dynamic work environment.

    Our Principal Analyst, Oracle Duties& Responsibilities will include:

  • Execute planning activities for Oracle implementation projects; advise on scope, effort, and timelines
  • Undertake assessment activities to determine current Oracle EBS system usage and make recommendations for future usage to maximize the products licensed by TTEC
  • Design and deliver Oracle solutions and ensure that the solutions are supported from a Human Capital and Information Technology perspective
  • Capture and document functional requirements and specifications
  • Liaise with the functional and development teams, both onshore and offshore to communicate requirements and follow-up on progress
  • Organize, execute, and supervise integration and user acceptance testing (UAT)
  • Work in a dynamic work environment with global time-zones
  • Participate and contribute as solution architect when required
  • Respond timely to daily support calls and tickets providing outstanding customer support & root cause analysis

    • Basic Qualifications:

  • Bachelors / Masters degree required
  • Minimum of 2 years of experience with full cycle Oracle HCM Cloud implementation
  • 5 - 7 years of experience with Oracle E-Business Suite HR module
  • Detailed understanding of Oracle HCM Cloud functionality
  • Good understanding of technical integration between various Oracle products
  • Outstanding customer service and communication skills

    • Preferred Qualifications:

  • Some experience or knowledge in Human Capital domain
  • Ability to work independently and maintain a cooperative working relationships with peer groups

    • Employment Requirements : TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.