- Receive and verify KOTs and parcel orders.
- Coordinate with the kitchen staff for order preparation.
- Monitor order status and prioritize based on timing.
- Package food items for takeaway or delivery.
- Maintain quality and presentation of packaged orders.
- Track order progress and communicate updates to relevant stakeholders.
- Perform quality checks on prepared food items.
- Address any issues promptly.
- Keep the order processing area clean and stocked.
- Maintain proper storage of packaging materials.
- Provide excellent customer service and address inquiries or concerns.
- Previous experience in order processing or food preparation is preferred.
- Strong organizational and multitasking skills.
- Attention to detail and ability to work in a fast-paced environment.
- Basic knowledge of food safety and hygiene.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries professionally.
- Flexibility to work in shifts.
KOT & Parcel Maker - Kochi, India - Nanik Food Pvt. ltd.
Description
As a KOT & Parcel Maker, your role is to efficiently handle and process Kitchen Order Tickets (KOTs) and parcel orders. You will ensure accurate order preparation and timely delivery for dine-in and takeaway customers.
Responsibilities:
1. Order Processing:
2. Packaging and Presentation:
3. Order Tracking and Communication:
4. Quality Assurance:
5. Cleanliness and Organization:
6. Customer Service:
Qualifications: