Job title: User Operations

Description

Customer Success Specialist

We are seeking a highly skilled Customer Success Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional user experiences and building strong relationships with clients.

The ideal candidate will be responsible for managing client onboarding, providing dedicated support, and identifying opportunities to enhance the overall customer experience.

About the Role:

• Manage communication and partnerships with merchant/sellers across various regions.
• Monitor buy/supply pricing and ensure alignment with internal standards.

SVIP Client Management