Senior Manager, ERP Program Management - Hyderabad / Secunderabad, Telangana - Amgen Technology Private Limited

Description

What you will do

In this vital role you will be responsible for overseeing all aspects of ERP project management, ensuring the successful delivery of critical initiatives that align with Amgen's goals. This role involves developing and implementing comprehensive project plans, managing relationships with key collaborators, and effectively communicating program outcomes to executive leadership.

The Senior Manager will ensure the quality and compliance of ERP solutions, with a focus on SOX and GMP standards, while managing budgetary requirements and the performance of system integrators and partners. The Senior Manager will also collaborate with Organizational Change Management teams to create and complete communication strategies that facilitate smooth operational transitions. Additionally, they will proactively address risks and dependencies, fostering cross-functional collaboration with technology and business teams. This role will lead and develop cross-functional talent, promoting a culture of continuous improvement and professional growth.

Roles & Responsibilities:

• Lead and manage all phases of ERP project management, using proven methodologies (Scaled Agile Framework (SAFe) and Waterfall) to achieve strategic goals.
• Develop and execute comprehensive project plans and/or Lead SAFe Program Increment (PI) planning events that align with organizational objectives and deliver tangible value.
• Lead a team of SAFe scrum master's to help them deliver value effectively and adhere to SAFe Agile standard methodologies
• Build and maintain robust relationships with key collaborators, including DTI (Digital Technology & Information) and business leaders, ensuring alignment and collaboration amongst teams and Agile Release trains (ARTs).
• Communicate program outcomes clearly and effectively to executive leadership, providing a compelling vision and execution strategy.
• Oversee budget planning and management, ensuring projects and product teams complete within financial constraints and achieving expected ROI.
• Supervise the performance of system integrators and other partners, ensuring the timely and high-quality delivery of ERP solutions.
• Ensure all ERP solutions and deliverables meet stringent SOX and GMP compliance standards.
• Collaborate closely with Organizational Change Management teams to develop and implement effective communication strategies, facilitating smooth transitions to operational phases.
• Identify and proactively manage product team and ART level risks, issues, and dependencies, mitigating potential disruptions.
• Foster the usage of SAFe agile methodologies and cross-functional collaboration with technology and business teams, project managers, and systems integrating with ERP.
• Lead talent management and development efforts within ERP, promoting a culture of continuous improvement and professional growth.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

• Doctorate degree and 2 years of Computer Science, Business, Engineering, IT or related field experience OR
• Master's degree and 8 to 10 years of Computer Science, Business, Engineering, IT or related field experience OR
• Bachelor's degree and 10 to 14 years of Computer Science, Business, Engineering, IT or related field experience OR
• Diploma and 14 to 18 years of Computer Science, Business, Engineering, IT or related field experience.

Preferred Qualifications:

Must-Have Skills:

• Experience in Project Management. Strong background in managing ERP projects from initiation to completion, including systems integrator management, budgeting, cost forecasting, and financial oversight, using established project / agile methodologies and standard processes.
• Experience in leading and managing a team of project managers/scrum masters, with strong skills in staff supervision, development, and fostering a collaborative work environment and continuous learning environment.
• Strong understanding of Agile / SAFe methodologies and experience in guiding teams through Agile events and ensuring adherence to Agile/SAFe practices and behaviors
• Excellent communication and problem-solving skills
• Compliance Knowledge: In-depth understanding of SOX and GMP compliance standards, with a record of accomplishment ensuring ERP solutions meet these requirements.

Good-to-Have Skills:

• Experience in Multiple ERP Implementations: Hands-on experience in leading and managing several ERP implementations, preferably at least one full SAP S/4HANA deployment.
• Experience with Agile/Scaled Agile Framework (SAFe) tools, such as Jira, Confluence and Jira Align
• Change Management: Expertise in partnering with Organizational Change Management teams to develop and implement effective communication strategies for ERP project transitions.
• Risk Management: Advanced skills in identifying and mitigating complex program-level risks and dependencies, ensuring minimal disruption to project timelines.

Professional Certifications:

• Project Management Professional (required)
• Certified SAFe Scrum Master or similar (required)
• SAFe Release train Engineer (preferred)
• SAP Certified Application Associate (preferred)

Soft Skills:

• Strong verbal and written communication skills.
• Ability to lead and motivate teams, fostering a positive work environment, and driving continuous improvement.
• Problem-solving and analytical skills.
• Ability to build and maintain relationships with key collaborators
• Flexibility to manage changing priorities and to adapt strategies in response to evolving business needs.
• Effectively address and resolve conflicts within teams or with key collaborators, maintaining a collaborative and productive work environment.