Transformation Senior Manager - Gurugram, India - Genpact

    Genpact
    Genpact Gurugram, India

    1 week ago

    Genpact background
    Description

    Inviting applications for the role of Senior Manager - Lean Digital Transformation

    Responsibilities

    Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership


    • The role provides an opportunity to lead initiatives providing exposure to senior stakeholders – internal and external


    • Create and lead Transformation roadmaps in synchronization with client priorities to drive value for the client


    • Program manager and be accountable of the entire delivery of the Transformation Roadmap:

    · Work with cross-functional teams; multiple geographies to run a common agenda for transformation & continuous improvement

    · Ensure delivery of Digital intervention by following the milestone of SDLC and being compliant to cost and timeline commitments


    • Continuously challenge the status-quo and come up with point-of-views that drive significant value for clients


    • Lead a culture of Innovation and help in modernizing operations


    • Lead and implement Business Process Management System for Transitions


    • Drive Effectively LDT DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up


    • Coaching and Mentoring of Black Belts and Business Analysts


    • Effectively apply LEAN, Six Sigma tools/functional knowledge to improve process capability and eliminate defects by executing projects himself/herself & driving BB certification


    • Lead & mentor Green Belts and use of Six Sigma tools and techniques to achieve results across multiple clients

    · Develop, optimize and manage analytics models (calculators, P&L models, price models, etc) for the business objectives of the functions

    · Deploy best-in- class analytics practices, models, and research methods to analyse opportunity to improve profitability and reduce margin leakage, including but not limited to:

    o Customer and product portfolio segmentation

    o Price leakage and elasticity

    o Price/volume forecasting

    o Cross- sell recommendation

    Qualifications we seek in you

    Minimum qualifications


    • Certified GB


    • Proven track of delivering high impact F&A Transformation projects


    • Prior Project management or Transformation experience with relevant experience in Automation / Process excellence and preferably in Banking domain


    • Should be a certified Green Belt (exposure to Green belt project / transformation / consulting projects)

    Preferred qualifications


    • Certified Project Manager


    • Certified in RPA/Digital


    • Fantastic interpersonal skills – communicating value/adapting communication to front line managers through CFO


    • Client facing consulting experience

    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, , and YouTube.