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- Manage the day-to-day third-party marketplace e-commerce operations and build relationships with KAMs of Marketplaces
- Assist E-com Head with inputs for closing JBP and TOT
- Execute aligned JBP/TOT
- Overseeing the team to create, update and modify product listings on various sales channels, marketplaces & Shopify.
- Build effective and actionable creative briefs with the marketing team and global brand partners in designing best-in-class A+ content.
- Monitor each product page and look out for inactive listings, errors, or mismatches of data (Price & Listing Quality) and get them rectified
- Monitor and report on Marketplace performance metrics ROAS, discounts, listings, pricing, SLA breaches & returns.
- Conduct weekly, monthly, quarterly, and seasonal sales reporting.
- Coordinate with supply chain teams to monitor inventory levels to ensure products are always in stock and recommend replenishment considering weeks of supply.
- Work with commercial teams to ensure financial hygiene (collection, accounts reconciliation, settling of claims).
- Competitor research analysis – both at National & International platforms.
- Monitor daily transactions – ensure timely accounting of customer's returns and tally with portals.
- Track and report performance for all brands and products with actionable steps.
- Remain on the pulse of the competitive landscape, new Amazon features, and platform changes. Similarly, find comparable opportunities across other marketplaces like Myntra, Walmart, and so on.
- Opportunity to expand ownership to other marketplaces.
- Ownership of the product catalog, including setting up new product listings, product descriptions, images, pricing, and variations and optimizing product detail pages for maximum conversion.
- Self-motivated and able to work independently with demonstrated entrepreneurial initiative, as well as able to work in a cross-functional environment.
- Strong communication, analytical & MS excel, MS office skills, and a clear understanding of retail math.
- Basic understanding of warehouse operations to manage and execute daily marketplace orders without any hiccups.
- Knowledge of Uni-commerce marketplace integrator, Shopify.
- Background in premium & luxury brands is preferred.
- First Class Bachelor's degree.
- 2-3 years of experience in E-Commerce operations
E-Commerce Head - Kolkata, India - Talent Fanatics Consultancy
