- Make high-level design choices and recommend solutions that align architecture to strategic plans within the CSM module of ServiceNow
- Work directly with SME PO to understand business requirements
- Provide technical and architectural guidance, support and training for other team members.
- SR Catalog developer
- Advanced experience in configuring / implementing / developing ServiceNow functionality across ServiceNow modules (cross-platform)
- Deep technical knowledge of ServiceNow functional area, CSM
- Deep knowledge of ServiceNow architecture and concepts
- Significant experience working with customers to gather business requirements and develop a technical solution design to meet the requirements.
- Experience working in an agile environment utilizing Story/Defect methodology including writing agile stories for ServiceNow development and testing.
- Experience designing business functions, processes and information flow within ServiceNow or between ServiceNow and other business systems using SOAP and REST API
- Experience implementing ServiceNow upgrades and patches, knowledge of ServiceNow upgrade and patching process
- Experience managing ServiceNow code changes in update sets and promoting and applying update sets across instances
- Experience with JavaScript and Angular JS
- Expertise in ServiceNow Development and Administration techniques
- Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques
- Bachelors degree
- 3 to 7 years work experience with ServiceNow
- ITIL Foundations Certification with ITIL Expert as a strong positive
- ServiceNow Administrator Certification
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Description
Summary of Qualifications
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AI Databricks Engineer
Only for registered members Nagpur
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AI/ML Engineer
Only for registered members Nagpur
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AI/ML Engineer
Only for registered members Nagpur
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Databricks Developer
Only for registered members Nagpur
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Social Media Manager
Only for registered members Nagpur
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Social Media Manager
Only for registered members Nagpur
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Field Service Specialist
Only for registered members Nagpur
