retail customer support specialist - Ongole, Kadapa, Khammam - beBeeCustomerService

Job title: CSA - Supermarket

Description

We are seeking a Customer Service Representative

• The primary duties of this role include handling customer inquiries and complaints in a prompt and friendly manner.
• This position plays a critical role in building and maintaining customer loyalty by providing information, resolving issues, and answering phone calls, emails, and chat requests.
• A key aspect of this job is to effectively troubleshoot problems and process orders or returns while utilizing good communication skills.

Required Skills & Qualifications:

• Excellent interpersonal skills with the ability to communicate effectively with customers from diverse backgrounds.


• Able to work independently as well as collaboratively within a team environment.
  


• Demonstrate problem-solving skills through analytical thinking.