-
Key Responsibilities: · Technical Support: · Respond to user inquiries, diagnose and resolve hardware, software, and network problems, including desktops, laptops, printers, mobile devices, and other IT peripherals. · Help Desk Support: · Receive and respond to user help desk req ...
Pune ₹250,000 - ₹800,000 (INR) per year Full time1 week ago
-
Introduction · We are looking for an experienced Technical Support Engineer (Part of Global Product Support Team). The responsibility will be to work directly with IBM Verify Governance customers to troubleshoot and resolve complex technical issues and interface with Product Engi ...
Pune, India ₹250,000 - ₹650,000 (INR) per year Full time1 week ago
-
We are looking for a highly skilled and experienced Sales Support professional to join our team at Millicon Consultant Engineers Pvt. Ltd. · Provide exceptional customer service and support to clients through various channels. · Develop and maintain strong relationships with exis ...
Pune1 month ago
-
Need excellent communication both ways cabs provided UK/US shifts chance to work in reputed MNC only walkin interviews · ...
Pune1 month ago
-
This role involves providing L1 technical support via tickets, email, and chat. You will perform basic debugging using logs, dashboards, and internal tools. Additionally, you will assist in writing or modifying Python scripts for validations or checks (with guidance). You will mo ...
Pune2 weeks ago
-
Provide L3 Technical Support with good knowledge of Unix and scripting skills. · ...
Pune1 month ago
-
International Voice Process experience and freshers can apply for this role with good communication skills. · ...
Pune1 month ago
-
Application support and maintenance role with knowledge in Linux. · Troubleshooting and Issue Resolution Technical Support to End-Users System Maintenance and Monitoring Collaboration with Development Teams ...
Pune1 month ago
-
About the Team · In an increasingly competitive environment, organizations must deliver strong performance while meeting stringent reporting and information demands. Our Managed Services team supports clients by providing reliable, highquality service and a clear technology strat ...
Pune ₹250,000 - ₹700,000 (INR) per year11 hours ago
-
About the team: · We bring award-winning, multi-asset-class investment operations and data solutions which primarily serve the Buy Side Asset Managers with front-to back best in class solutions. · Post implementation product support for existing and new customer based across APAC ...
Pune ₹300,000 - ₹900,000 (INR) per year11 hours ago
-
+ International Voice Process Min exp. 6 months in Int Voice Process Incentives Both Side Cab Night Shifts Excellent Communication ...
Pune1 month ago
-
This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies for managing continuity of information across the engineering enterprise. · This role involves the development and appli ...
Pune2 weeks ago
-
International Voice Process/Technical Voice Process Night Shifts WFO-5 days working · ...
Pune1 month ago
-
Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative ...
Pune1 month ago
-
Customer support role with experience in international voice process. · Freshers and experienced both can apply · ...
Pune1 month ago
-
This Position reports to: Sales Manager · Your role and responsibilities (Mandatory)In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical ...
Pune ₹250,000 - ₹650,000 (INR) per year4 days ago
-
Exp Required - Min 6months exp in International Voice Process Shifts- US Shifts Notice - Immediate joiners · ...
Pune1 month ago
-
This Central EA Support Professional will manage the executives schedule handling correspondence preparing presentations and reports providing other administrative support as needed. · ...
Pune1 month ago
-
Manage and optimize SCCM infrastructure and task sequences to support Windows deployment and lifecycle management. · Mandatory Skills: Autopilot extbackslash Auto patching · Familiarity with Intune-Azure AD hybrid join setups and overall cloud-device integration. · ...
Pune1 month ago
-
Job Title: JAVA Production Support Experience should be 3-6 Years PAY Rate::12 LPA NP::20 Days Should have web application support experience and hands on .Java J2EE Database Oracle 11.x WebSphere application server UNIX shell scripting Should have good communication skills · ...
Pune1 month ago
-
Position Description: · Transcend Cleantec Pvt Ltd seeks in house proposal and sales support executive to further their business growth and actively assists in all the sales support tasks. · Job Responsibilities: · Generating Sales enquiries through search engines and databases · ...
Pune11 hours ago
Level 2 Technical Support Professional - Pune - IBM
Description
· Must be familiar with and able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, AIX, and Windows. Focus on storage area networks (SAN), network protocols, Cloud, and storage devices is preferred.
· Hands on experience with storage virtualization is a plus.
· Candidates must be flexible in schedule and availability. Second shift and weekend scheduling will be required.
Your role and responsibilities
The IBM Storage Protect Support (Spectrum Protect or TSM erstwhile) team is supporting complex integrated storage products end to end, including Spectrum Protect, Spectrum Protect Plus, Copy Data Management. This position involves working with our IBM customers remotely, which are some of the world's top research, automotive, banks, health care and technology providers. The candidates must be able to assist with operating systems (AIX,Linux, Unix, Windows), SAN, network protocols, clouds and storage devices. They will work in a virtual environment working with colleagues around the globe and will be exposed to many different types of technologies. Responsibilities: must include but not limited to
· Provide remote troubleshooting and analysis assistance for usage and configuration questions
· Review diagnostic information to assist in isolation of a problem cause (which could include assistance interpreting traces and dumps)
· Identify known defects and fixes to resolve problems
· Develops best practice articles and support utilities to improve support quality and productivity
· Respond to escalated customer calls, complaints, and queries
· The job will require flexible schedule to ensure 24x7 support operations and weekend on-call coverage, including extending/taking shift to cover North America working hours.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Excellent communication skills - both verbal and written
· Provide remote troubleshooting and analysis assistance for usage and configuration questions
· Preferred Professional and Technical Expertise:
· At least 5-10 years of in-depth experience with Spectrum Protect (Storage Protect) or its competition products in data protection domain
· Working knowledge on RedHat, Openshift or Ansible administration will be preferred.
· Good in networking and troubleshooting.
· Cloud Certification will be added advantage.
· Knowledge about Object Storage and Cloud Storage will be preferred.
-
IT Support Professional
Full time Mobile Programming- Pune
-
Technical Support Professional
Full time IBM- Pune, India
-
Sales Support Professional
Only for registered members Pune
-
Customer Support Professional
Only for registered members Pune
-
Tech Support Professional
Only for registered members Pune
-
Production Support Professional
Only for registered members Pune
-
Customer Support Professional
Only for registered members Pune
-
Application Support Professional
Only for registered members Pune
-
Application Support Professional
Only for registered members Pune
-
Product Support Professional
Only for registered members Pune
-
Customer Support Professional
Only for registered members Pune
-
Technical Support Professional
Only for registered members Pune
-
Technical Support Professional
Only for registered members Pune
-
Application Support Professional
Only for registered members Pune
-
Customer Support Professional
Only for registered members Pune
-
Sales Support Professional
Only for registered members Pune
-
Customer Support Professional
Only for registered members Pune
-
Central EA Support Professional
Only for registered members Pune
-
SCCM L3 Support Professional
Only for registered members Pune
-
JAVA Application Support Professional
Only for registered members Pune
-
Proposal and Sales Support Professional
Only for registered members Pune