Customer Relationship Manager - Chennai, India - KNV Capital Services

Description

Handle incoming customer queries and issues via phone calls or online channels.

Make outbound calls to follow up on customer inquiries and provide support.

Ensure a positive customer experience by addressing concerns promptly and professionally.

Assist in resolving product or service-related concerns and escalations.

Proactively engage with new customers, explaining services and products to facilitate a

seamless onboarding process.

Maintain accurate records of customer interactions and transactions.