Service Manager - Bengaluru

The Managed Services Manager role involves partnering with customers to utilize industry best practices, managing customer relationships, and delivering service solutions. The ideal candidate should have project management skills, customer handling skills, fair knowledge of techn ...

The Managed Services Manager (MSM) is a key role that partners with the customer to utilize industry best practices (ITIL/ITSM). The MSM acts as the customer's single IT management focal for all service-related issues and technical escalations. · ...

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · ...

This management position—Senior Manager, Managed Services Operations—is focused on driving client-centric service excellence within a dedicated region or services function. The role is responsible for top-tier service delivery, ensuring clients' IT systems remain operational and ...

We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. · D ...

We are hiring a Service Manager to handle customer escalations and ensure smooth after-sales service for premium home & kitchen appliances. · ...

Overall responsibility for service workshop operations and performance. Manage Service Advisors Technicians. · 5–10 years in Automobile Service · Minimum 2–3 years as Service Manager Workshop Manager · ...

IT Service Manager · We are seeking an experienced Help Desk Manager to lead our global IT Service team. · Manage a regional Tier 1 support team across IL, EMEA, APAC regions. · Drive KPIs and optimize daily operations while maintaining hands-on approach. · ...

Plan and oversee machine installation commissioning and servicing handle customer complaints breakdowns and technical escalations schedule preventive maintenance and service visits ensure service quality safety standards and SOP compliance coordinate with sales production and spa ...

This role involves service management responsibility, managing providers within various areas (infrastructure, network services or application development). It requires improvement of service quality and drive provider governance. · ...

The IT service manager is responsible for planning, directing and coordinating IT operations and services. They ensure the resolution of tickets and incidents, manage IT services, define milestones and develop processes to meet quality standards. · The IT Service Management Profe ...

+ Manage regional Tier 1 support team, drive KPIs and optimize daily operations while maintaining hands-on approach. · + Ensure high-quality support via phone, portal, chat and walk-in. · + Work closely with HR IT Ops and Security on user lifecycle processes. · Job summary: We ar ...

We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. · D ...

Servicios administrativos con enfoque en procesos ITIL como Incidencias, Problemas, Cambios y Gestión del Conocimiento. · ...

Meet parents to build trust and manage relationships, · ensure subscription renewals by resolving issues, · collect and share feedback to improve services, · act as primary contact for clear communication.Ensure subscription renewals by resolving issues. · Collect and share feedb ...

JOB ROLE: Handling service department- Installations, Servicing, Trouble shooting, Service scheduling/mapping, AMC, Spares management, CSI.. for the region. · ...

The Service Manager will be responsible for owning and operating live services on a day-to-day basis while also designing and improving service operations. · Own and operate live services as the primary service owner. · Monitor service health using logs, metrics, and alerts. · Pl ...

Coordinating and ensuring completion of commissioning and service calls by assigning them to appropriate service engineers. Providing technical guidance to service engineers for resolving critical issues on-site. Organizing training sessions on new products for all service engine ...

IT Service Management Role · The ideal candidate will have strong leadership skills, technical expertise in ITSM frameworks (e.g., ITIL framework), and experience with ServiceNow tool configuration. · This role requires developing strategies aligned with industry best practices t ...

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We are looking for a ServiceNow Managed Services Technical Consultant to join our offshore delivery organization in India. In this ticket-driven, customer-facing role, you will support global customers by handling incidents, service requests, problems, and minor enhancements thro ...