Customer Service Associate – - Ludhiana, India - OS Mgmt Consulting Services

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    Full time
    Description

    Candidates required with good communication & convincing skills in English or Bengali & knowledge of E-mail & MS-Excel.

    Responsibilities

    Contact potential or existing customers to inform them about a product or service using scripts.

    Answer questions about products or the company

    Ask questions to understand customer requirements and close sales

    Direct prospects to the field sales team when needed

    Enter and update customer information in the database

    Take and process orders in an accurate manner

    Handle grievances to preserve the companys reputation

    Keep records of calls and sales and note useful information

    Thanks & Regards

    Reenu Tiwari

    E-mail : m

    Contact /22

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