Technical Support Specialist - Hyderabad, India - Quess Corp Limited

Description

Experience : 2 to 4 years

Location: Hyderabad

Shifts : 24*7

Mode of interview: F2F

Skill set : exchange online protection and admin center is mandatory.

Job level -3A(Technical support specialist)

Requirement:

● Excellent communication skills

● Work experience on exchange online protection, admin center.

● Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity.

● Aware of current role SLA and Metrics handled.

● Talents should be based out of Hyderabad

● Work from Office is mandatory, No option of hybrid and WFH.

● 24*7 Shifts are mandatory.

Interview and working Location :Hyderabad

Qualification : B.Sc. or MSC (computer science only) /B.E./Btech/M.Tech /BCA/MCA