Store Manager - Gwalior, India - SRI DEVI ASSOCIATES (INDIA) PRIVATE LIMITED

Description

We are looking for a results driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store Manager responsibilities may include supervising assistant store managers.

Responsibilities

• Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase store sales
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Creating employee schedules, assigning schedules and responsibilities to employees, checking to see if these responsibilities and assignments are carried through in the store.
• Evaluating staff based on performance-based metrics
• Setting criteria for staff, such as sales performance and customer approval or complaints
• Giving staff financial goals and sales targets to meet on a scheduled basis
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Helping to create advertising campaigns for attracting new customers and retaining current customers and helping to create both in and outside store promotions for attracting customers
• Be a shining example of well behaviour and high performance
• Additional store manager duties as needed

Requirements

• Proven successful experience as a retail Store Manager
• Min 5 years Retail Experience
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Any degree in Business Administration or relevant field.
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