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- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a Customer Service or Telesales role, ideally within the Investment Banking and Retail Banking industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You enjoy finding creative solutions to problems
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- Opportunity to make a positive impact
- Attractive Salary & Benefits
- Fantastic work culture
Customer Support - Pune, India - Berenike & Bion Technologies
Description
Berenike & Bion is a technology firm specializing in designing, developing, implementing, and recruiting various industries from Information technology, BPO, KPO, supply chain management, logistics, transportation, freight forwarding, manufacturing, and distribution.
The Role
You will be responsible for :
Ideal Profile
What's on Offer?