Assistant Front Office Manager - Bengaluru, Karnataka

Only for registered members Bengaluru, Karnataka, India

4 weeks ago

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Job summary

The Assistant Front Office Manager directs and controls the activities of the Front Desk, Communications, Concierge, Bell Staff and Driveway Staff. Acts as the manager on duty in the hotel when senior managers are not available.

Manages staff at Front Desk. Directs all activities of Asst. Front Office Managers and Night Manager to ensure communications and follow-up on any problems or guest requests.

Resolves customer complaints from all areas of hotel,
  • Handles guest interactions with highest level of hospitality and professionalism.
  • Assists customers in all inquiries related to hotel services,hours of operations,key personnel,in-house events,directions etc.

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