Description

Sales Support Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Sales Support Specialist and will be part of Process Automation Business Area for Process Industries division based in Bangalore, India. In this role you will be reporting to Sales Support Manager and will be responsible for supporting the sales assigned organization (Division and Market) and customers throughout the proposal process by preparing technical description of the applied products and technology, determining costs, preparing final documentation and serving as a key technical resource in the assigned area.

Your responsibilities

• Responsible for positioning data center solutions and services to the customers, OEM and partners and to understand the customer requirement and position
• Designing optimized solutions and with the customers for demo on solutions and services in data center business. Responsible for solution, services, technical sales and bidding in data center business of growth industry business line in process industries division and should have strong knowledge on DCS system, configuration, design, architecture and estimation
• Responsible to do estimation for Turnkey control and instrumentation packages. Should have knowledge on data center Electrical Power Management System (EPMS) and Building Management System (BMS) instrumentation
• Analyzing the customer's needs with respect to our product offerings and proposing solutions to the customer to help them achieving their objectives. Looking after technical evaluation, cost benchmarking, risk and opportunity analysis of the solutions provided
• Coordinating with the cross functions like operations to understand the solution feasibility, experience of the solutions offered, presenting latest technologies to the customers, consulting and responsible for third party replacement offering support to countries in MEA and India sub-continent on need basis
• Understanding ABB portfolio of offering in control system offering solution, services in data center offerings. Developing new offering tools, offering strategy to design an optimum solution to increase our winnability and supporting in planning and implementing marcom plan with technical aspects of the solution

Your background

• Bachelor's or Master's degree in Electronics or Communication or Instrumentation Engineering or equivalent
• Minimum 5 to 7 years of relevant work experience in technical sales, estimation, offering and customer interface
• Experience in estimation, positioning and selling instrumentation and automation systems
• Knowledge of data center solution, service offering or engineering can be an added advantage
• Experience in designing, engineering and digitalization offering in the industry will be an added advantage
• Presentation, verbal and written communications skills

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

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