Customer Support Representative - Hyderabad
1 week ago
Job summary
About Plum is an employee insurance and health benefits platform focused on making health insurance simple accessible and inclusive for modern organizations.
Responsibilities
- Patient Assistance Provide in-person support to insured members and families during hospitalization Verify network hospital status assist with pre-authorization claim queries and discharge formalities Explain policy coverage exclusions and cashless claims process Collect required documentation ID proofs medical records discharge summaries Validate billing details ensure accuracy of pre-authorization approvals Monitor claim progress coordinate enhancement requests Stakeholder Management Liaise between patients hospital insurance desksand insurance companies Resolve claim-related disputes queries promptly Escalate cases per established protocols timelines Documentation & Compliance Ensure complete accurate medical documentation collection Verify final bills before submission to insurers Maintain records of payments reimbursement-eligible expenses Feedback Collection Gather patient feedback to improve service quality the claims process reporting insights to management.
Job description
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.Get full accessAccess all high-level positions and get the job of your dreams.
Similar jobs
Customer Support Representative/ Tech Support Representative
Only for registered members
We're Hiring: Customer Support Representatives | Hyderabad (Hybrid) · Do you love solving problems, helping customers win, and working with modern SaaS tools? If you thrive in a fast-paced customer-first environment, · Credit Repair Cloud · wants to meet you. · We're expanding ou ...
1 month ago
Customer Support Representative/ Tech Support Representative
Only for registered members
We're Hiring: Customer Support Representatives | Hyderabad (Hybrid)Do you love solving problems, helping customers win, and working with modern SaaS tools? If you thrive in a fast-paced, customer-first environment, Credit Repair Cloud wants to meet you. · We're expanding our Supp ...
1 month ago
The Senior Technical Support Representative/Helpdesk agent will be taking calls regarding troubleshooting of IT networks routers modems computers and POS terminals for the retail store locations and the sales reps that work at those locations. · Troubleshooting of IT networks rou ...
6 days ago
A technical support representative provides customer service via phone or email. The role involves troubleshooting issues and resolving problems for customers. · ...
2 weeks ago
+Technical support representative for B2C with 23 years contact center experience in telecom preferred. Strong communication & customer service skills, ability to simplify explanations for everyday users. · +Immediate to 15 Days joiners only · Flexibility to work shifts, weekends ...
1 month ago
The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. · ...
1 week ago
We are looking for a motivated and customer-focused Customer Support Representative to join our Core Team. · In this role, you will handle customer interactions, and support day-to-day operational activities. · This role is ideal for professionals with 1–3 years of international ...
3 weeks ago
This is a 1 Year Contract role. The job requires 6 months to 1 year of work experience, with a degree in B.Sc Computer Science or BCA, from a reputed university. Key responsibilities include providing technical support and troubleshooting issues related to Hybrid Cloud Services. ...
1 month ago
The Customer Support Representative will serve as the first point of contact for US-based travel customers requiring assistance with bookings, cancellations, rescheduling, itinerary changes, · travel advisory support refunds or other travel-related services. · ...
1 month ago
WearelookingforanImplementationSupportRepresentativetoworkinourhyderabadoffice. · ...
1 month ago
Manage customer queries via phone email chat Maintain high NPS score through timely resolutions Collaborate with cross-functional teams on product improvements Provide exceptional customer service · ...
4 weeks ago
This is a job for freshers as customer support representative. · ...
1 month ago
Grads/UG with 1+ yr exp in international Voice only Mandatory UK/US shifts WFO Immediate joiners only · ...
1 month ago
We re Hiring Customer Support Executive who is customer focused detail oriented and comfortable working in a fast paced process driven environment. · ...
2 weeks ago
Handle customer calls professionally for international clients and resolve queries efficiently. · ...
3 weeks ago
+Job summary · Resolve customer queries on call. · +ResponsibilitiesSolve the customer queries on call. · ...
1 week ago
Lyros is hiring freshers and Experienced for a leading Top MNC for the role of Customer Support Executive. · ...
1 month ago
We are hiring enthusiastic candidates for an International Voice Process (BGCO) with a leading global organization. · Any Graduate or IntermediateGood communication skills in English ...
4 weeks ago
This is a customer support representative role at MNC Hiring International Voice Process Inbound in Hyderabad. · Any Graduate / Undergraduate qualification requiredFreshers & Experienced candidates welcomeMinimum 1 year experience in any BPO for experienced candidates · ...
1 month ago
Manage patient queries via phone calls and resolve issues promptly & professionally. · ...
1 month ago
This is an International Voice Process role for OB International Sales Process located in Hyderabad. · Minimum 4 years of experience in an International Voice Process (mandatory) · Open to Graduates and Undergraduates (relevant experience required) · ...
4 days ago