No more applications are being accepted for this job
- Monitor the SLAs and update the stakeholders proactively on the trends
- Responsible for identifying gaps in the metrics defined by the team and identifying trends within data sets
- Identifying cash escalations / Global issues and resolving them with the Operations and Client to accelerate cash.
- Identify new use cases for statistical modeling and Automations
- Responsible for client & C suite facing reports & metrics to drill down analysis and automation
- Identify Key Improvement Area providing domain specific updates and Monitor current cash trend and forecast cash
- using business intelligence tools
- Manage all reporting activities for all key business metrics for internal and external customers – ensure delivery of
- accurate reports on time every time
- Provide deep dive data analysis and insights on sub optimal performance on key RCM metrics
- Manage ad hoc requests for RCM and enterprise level metrics analysis and reports from leadership and operational
- stakeholders
- Engage in new transitions to set up seamless reporting systems
- Support and Improve Performance through tracking, feedback and Coaching
- Accountable to check attrition within the team through timely identification and retention of probable exits in the team
- Ensure an engaged and motivated workforce through timely appreciations and reward mechanisms
- Ensuring a Learning culture through % Training program coverage for members in the Team. Develop the skills of
- the BI team through continuous training and skill development workshops
- Support and manage your team's project priorities, deadlines, and deliverables.
- Ensure % compliance of the BI/MIS team to all applicable compliance requirements
- Updates and maintains own expertise, shares this with colleagues and contribute to a positive work environment
- Schedule monthly collaboration meets with team and Operations process updates, key metrics, cash dip analysis and Ad
- Hocs analysis requests.
- Manage conflicting priorities and working relationships effectively
- Client MBR reporting
- Set-up process KPI reporting systems for new clients
- Constantly look for and execute report automation opportunities to achieve cost reduction and accuracy improvement
- Support small to medium complexity automation of processes in service delivery
- Graduation in any stream is a must.
- Post Graduate in Business Administration/Analytics/Engineering OR Statistics would be preferred
- Overall experience of to years is a must out of which one should have a minimum of years of experience in handling reporting & analytics.
- + years of experience in managing a team of reporting analysts is a must
- Strong inclination towards numbers, excel spreadsheets, formulae, queries & S/W applications would be a must
- Experience and Knowledge of Project Management would be preferred
- Certification in statistics and data science would be preferred
- Excellent Communication Skills
- Detail Orientation
- Excellent Stakeholder Management skills - Ability to interact with senior leadership/clients and manage expectations
- effectively
- Ability to deliver high impact amid complexity, ambiguity and competing priorities
Director - Mumbai, India - IKS Health
Description
Key Responsibilities:
Process:
People:
Client:
Financial:
Qualifications:
Role Prerequisites:
Functional Competencies: