Openings For Customer Service Representative - Kanpur - Namo Airways Services India Private Limited

    Full time ₹400,000 - ₹600,000 per year *
    Description

    Job Title:

    Customer Service Representative


    Job Description:

    We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

    You will work closely with our internal teams to resolve customer inquiries and concerns in a timely and professional manner.

    Key Responsibilities:

    • Respond to customer inquiries and concerns via phone, email, and chat.
    • Provide solutions to customer problems and issues.
    • Work closely with internal teams to resolve complex customer issues.
    • Meet or exceed customer satisfaction targets.

    Requirements:

    To be successful in this role, you will need:

    • A Higher Secondary education or equivalent.
    • Good knowledge of Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, and Customer Relationship.
    • Excellent communication and problem-solving skills.
    • Ability to work in a fast-paced environment and meet deadlines.

    Working Conditions:

    This is a full-time position that requires working in an office environment. You will be required to work from the office and may be required to work flexible hours, including evenings and weekends.

    * This salary range is an estimation made by beBee
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