BPO Senior Manager - Chennai, Tamil Nadu

Only for registered members Chennai, Tamil Nadu, India

3 weeks ago

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Job summary

Oversees the operations of team and ensure goals are met and service levels adhere to established quality standards Demonstrates high level of leadership interpersonal and client relationship skills Provide expertise and guidance to the team on administrative and process aspects Serves as liaison between team clients leadership and various other support team Identifies opportunities for improvement recommends possible training opportunities Provides input into goal setting and provides performance feedback Adapts team priorities to respond to customer business partner needs


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