Solutions Engineer - Bengaluru, India - Albert Invent

    Albert Invent
    Albert Invent Bengaluru, India

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Please send your resume to

    Job Description:

    Job Title: Solutions Engineer

    Company: Albert Invent

    Location: Bangalore

    About Us: At Albert Invent, we are at the forefront of revolutionizing the R&D landscape with our state-of-the-art end-to-end R&D data platform. Our mission is to accelerate innovation by empowering researchers, streamlining operations, and facilitating experimentation in the specialty chemicals and materials sector. If you're passionate about cutting-edge technology and have a background in specialty chemicals research, we want you on our team

    Position Overview: We're looking for a Solutions Engineer who can bridge the gap between technical intricacies and our clients' unique requirements. You'll play a critical role in translating customer needs into actionable software solutions, ensuring that our clients get the best out of our platform. The opportunity to touch many technical problems across customers and help implement real solutions solving research challenges is an exciting aspect of this position.

    Key Responsibilities:

    1. Sales support: Leverage your chemistry and materials background to support the sales process with the Chemical/Material science industry veterans, technical and business stakeholders. Help to build custom, domain-relevant software demonstrations, engage with potential and existing clients to understand their research workflows, and objectives.
    2. Technical Consultation: Understand customer's domain and customize the Albert Platform's technical features/capabilities to values driven by the customer's pain points and solutions.
    3. Software Solution: Work closely with our customer success and software/product development team to tailor our LIMS/ELN/AI software to client-specific needs.
    4. Presales Projects: Execute short-term AI projects with customers within tight deadlines by implementing Albert's platform, overcoming any technical hurdles while keeping an eye on what is most valuable to the customer.
    5. Technical Support: Provide first-level support for pre-sales team, addressing technical issues and queries related to the functionality of our software.
    6. Stay Updated: Keep abreast of trends in the specialty chemicals research domain to anticipate client needs and influence product features, and keep on top of the latest trends in ML/AI applications in chemicals.

    Preferred Qualifications:

    1. Education: Bachelor's or Master's degree in Chemistry, Chemical Engineering, or a related technical field.
    2. Specialty Chemicals Experience: Minimum of 3 years of hands-on experience in specialty chemicals research.
    3. Technical Proficiency: Strong programming background, preferably in Python, Javascript, or other relevant languages. AI/ML experience a plus.
    4. Strong Communication: Ability to convey technical details which provide value to customers in a clear and concise manner, including to a non-technical audience.
    5. Team Player: Excellent collaboration skills and ability to work cross-functionally with product, sales, and customer success teams.

    What We Offer:

    • Competitive Salary and Bonus Structure
    • Flexible Working Hours & Remote Work Options
    • Health and Dental Benefits
    • Stock Options
    • Continuous Learning Opportunities
    • A Dynamic, Collaborative, and Fun Work Environment

    To apply, please send your resume, a cover letter detailing your relevant experience, and any other supporting materials to

    Albert Invent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.