Senior Executive – CRM - Bengaluru, India - Classic Group

Description

• Manage reservations and reservation system with continued CRM.
• Handle and manage the reservation phone and Email
• Tie up with travel agencies and agents and maintain a continued relationship with then for increasing occupancy
• Conduct market research and analysis to evaluate trends, brand awareness and knowledge of competition ventures.
• Moderate all user generated content in line with the moderation policy for each community
• Handle customer relations, sales to manage reputation, identify key players and coordinate actions Requirements
• Positive attitude, detail and customer oriented with good multitasking and organizational ability
• Fluent in written and spoken English

Job Specification

1-3 years of Relevant experience

Graduation Required

Good communication skills