Desktop Support Engineer - New Delhi, India - PEOPLEOCITY LLP

Description

Job DescriptionPosition:
Desktop Support Engineer ResponsibilitiesQualification: Bachelor's degree in computer science or Diploma certification

Experience:
2 to 5 YearsWork days / Time : Monday to Saturday (10:00 am to 7:00 pm)

Location :

Borivali West (Mumbai)Responsibilities:
Responding to client support requests.

Contacting clients to find out the nature of the problem.

Connecting client via a remote link.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Providing basic training in computer operation and management.

Completing job reports and ordering suppliesRequirements


Skills:
Bachelor's degree in computer science or Diploma certification.

Proven work experience as a desktop support engineer or support technician.

Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

Knowledge of popular operating systems, software applications, and remote connection systems.

Ability to solve complex hardware and software issues.

Ability to travel and work after hours when necessary.

Excellent interpersonal skills.

RequirementsDesktop Support Engineer Responsibilities:
Responding to client support requests. Contacting clients to find out the nature of the problem. Connecting client via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports and ordering supplies