Head of Service Delivery-(Business consulting/ MR/ Expert Advisory) - Bengaluru

As Service Management Practitioner you will support the delivery of programs projects or managed services Your typical day will involve coordinating various projects through effective contract management and shared service coordination You will also focus on developing and mainta ...

As a Change Manager at Worldline you will be the guardian of the customer experience for operational services delivered by IT. · ...

Expert in Packet Core Solutions with 3+ years of Telecom experience in PCRF network space. · ...

Identifying and developing/generating the Revamp business opportunities/Sales funnel for Machine/Equipment sales with new and existing customers through existing Customer base, Open Market and channels by utilizing product knowledge applications experience in the HVAC market. · E ...

Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT · Daily review of pending complaints · Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint · Rendering PMS as per s ...

Role · ServiceNow HRSD Specialist (Developer / Business Analyst / QA / Project Lead) · Experience · 9–12 Years · Location · Bengaluru (SEZ – Brigade Tech Garden) · Employment Type · Full-Time · Start Date · Immediate / As per notice period · Role Overview · We are seeking an expe ...

The Service Delivery Coordinator (SDC) – Procurement Services is responsible for coordinating and tracking end-to-end procurement service delivery for APAC customers, with secondary support for US-based clients. · Coordinate day-to-day delivery of procurement services for APAC cu ...

The Service Delivery Manager is responsible for delivering a reliable, high-quality operational experience for Sycurio customers by owning day-to-day service delivery, · governance, · and customer communication across assigned accounts. · Serve as the primary customer contact for ...

Service Delivery Manager – Job Description Job Summary: The IT Service Delivery Manager is accountable for the end-to-end delivery of Cloud and Infrastructure Services(CIS) programs and projects to meet customer needs, and responsible for managing customer relationships across th ...

The Senior Service Delivery Manager is a critical leadership position with at least · 15 Years · experience responsible for the successful end-to-end delivery of services to a key client or set of clients. · Executive Client Interface: Act as the primary, senior point of contact ...

*Your Role* · Total Experience: 14-16 Years Only · Your Responsibilities: · Manage multiple ADM projects (Custom Build Applications C&CA) ensuring SLA and KPI compliance. · Oversee resource utilization, team allocation, hiring, and attrition management. · Drive ITIL-based service ...

The Senior Service Delivery Manager (SDM) is a critical leadership position with at least 15 Years experience responsible for the successful end-to-end delivery of services to a key client or set of clients.This role serves as the executive client interface and single point of ac ...

The Service Delivery Manager will lead the end-to-end operational management of the Loan Origination System. · ...

The Service Delivery Manager serves as the primary operational and strategic contact for assigned SaaS customers, · accountable for service quality performance satisfaction. · Customer Success & Engagement Act as the trusted operational advisor for customers ensuring consistent c ...

· ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveragin ...

This role involves managing client relationships by working closely with customers and teams. · ...

Company Intro · Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: , Priceline, Agoda, KAYAK and Op ...

Experience in mobile application development projects and service delivery lifecycle management. · ...

We are hiring a Service Delivery Head to lead our Managed Services delivery for SMB and Mid-Market customers. · Own overall service performance and service qualityEnsure SLA discipline and continuous improvementDrive root-cause fixes and reduce repeat issuesSureview critical esca ...

We are seeking a highly experienced, customer-obsessed, and technically savvy Manager - Internal Customer Success & VIP IT Support. This leader will be responsible for defining and delivering a premium, proactive, and white-glove IT support experience for Flipkarts senior executi ...

· About the Role · We're looking for a Service Delivery Intern to create and manage skill assessments for our clients. You'll work with customers and internal teams to ensure assessments are delivered accurately and on time.Key Responsibilities: · Create Assessments: Build and c ...