Hub Assistant - Kozhikode / Calicut - confidential

    confidential
    confidential Kozhikode / Calicut

    3 days ago

    Full time
    Description

    About Flipkart

    Flipkart is Indias leading e-commerce marketplace, focused on delivering exceptional customer experiences through technology, innovation, and a robust supply chain network. As part of the Walmart-owned Flipkart Group, we are committed to empowering businesses and individuals across India, while creating a diverse and inclusive workplace.

    Job Summary

    We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub.

    Key Responsibilities

    Sorting & Operations:

    • Receive, scan, and sort parcels based on pincode and route.
    • Ensure accurate tagging, packaging, and placement of shipments.
    • Assist in loading/unloading vehicles and organizing shipments for delivery.
    • Follow standard operating procedures (SOPs) to ensure smooth operations.

    Hub Operations

    • Oversee daily task allocation and monitor sorter and delivery staff performance.
    • Coordinate with delivery executives (Wish Masters) and create daily runsheets.
    • Guide new team members on operational protocols and ensure training compliance.
    • Track undelivered shipments and contact customers for follow-up and redelivery.
    • Report operational issues, discrepancies, or delays to hub supervisors.
    • Help reconcile cash collected from delivery personnel and match with ERP data.
    • Monitor real-time delivery performance and take action to address roadblocks.

    Qualifications

    • Any graduate degree (Bachelors in any discipline).
    • 1-3 years of experience in Logistics, Courier, or Warehouse Operations preferred.
    • Freshers with strong leadership and operational skills may also apply.

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