Director, Client Services - Bengaluru

Only for registered members Bengaluru, India

1 month ago

Default job background
Full time
Job Description:The Director Client Services leads strategy operations and continuous improvement for NextGen Healthcares low-touch and digital-touch client segments enabling scalable efficient and high-quality service delivery. This role oversees and optimizes digital engagement journeys self-service enablement programs and client success operations supported by platforms such as Success Community Gainsight and other automation tools.

Responsibilities include strategic planning operational execution cross-functional alignment technology utilization staff leadership performance optimization across digital-first service models.


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