Jobs
>
Bengaluru

    Software Development Engineer(Customer Success) - Bengaluru, India - Zenduty

    Zenduty
    Zenduty Bengaluru, India

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Absolute Must-Have Qualifications for this role:

    • Demonstrable expertise in Python or Ruby, with experience in any web frameworks as a plus(at least 2 years of work-experience or university projects)
    • B.Tech or B.E in Computer Science and Engineering
    • Impeccable written and verbal communication skills

    Qualifications:

    • 1 to 2 years of experience in a software engineering, customer success or technical support role.
    • Previous experience in a SaaS company is highly desirable
    • Strong technical background and the ability to quickly learn and understand new technologies
    • Strong knowledge of working with APIs, and SDKs and proven experience with building solutions using APIs
    • Development experience with any of Python/C/Java/Go or any language is a plus
    • Excellent written and verbal communication skills.
    • Ability to work collaboratively in a fast-paced environment.
    • Proactive problem-solving skills and a customer-centric mindset.
    • Highly organized and able to multitask.
    • Self-driven and proactive

    About the Company

    Modern engineering teams are obsessed with site reliability. They want to keep their sites up and running, no matter what. But managing complex infrastructure and handling production incidents is tough. That's where Zenduty comes in. We're a complete site reliability engineering suite that helps teams build intelligence into their production operations and put in the processes they need to deliver rock-solid SLAs to their customers. We help companies recover from downtime faster, learn more from incidents, and deliver a better experience for the end users.

    Here's how we do it:

    • We centralize all of the alerts and notifications, so you never miss a thing.
    • We route alerts to the right people at the right time, so you can respond quickly and effectively.
    • We help you identify the root cause along with a triage plan, collaborate and communicate with your team members and stakeholders, so everyone is on the same page.
    • We provide you with the insights you need to learn from incidents and prevent them from happening again.
    • We are seeking a talented and motivated Customer Success Engineer with 1 to 2 years of experience to join our dynamic team. The ideal candidate will have a background in software engineering, strong technical acumen, and excellent written and verbal communication skills. Work location - Bangalore (Hybrid)

    Responsibilities:

    • Engage with customers to understand their business requirements and ensure the successful implementation of Zenduty.
    • Help customers build on top of the Zenduty API
    • Debug customer issues and work with product team on customer feedback
    • Design and development of software modules and business process logic
    • Drive improvements to software engineering practices.
    • Write clean, well-tested code.
    • Proactively monitor customer accounts and address any issues or concerns promptly.
    • Handle and resolve customer requests and complaints.
    • Provide feedback for product design and development teams
    • Maintain thorough product and API documentation
    • Should be willing to do a night shift from 10pm to 5am IST in rotation

    Why join us? We're a fast-growing SaaS company backed by some of the best SaaS VCs and Angel investors in India and the US. We're a team of passionate engineers and product people who are dedicated to helping our customers succeed.

    We believe in creating a positive and productive work environment for our employees. We offer competitive salaries and benefits, and we are committed to helping our employees grow and develop their careers.

    If you are a talented and experienced Technical Support Engineer who is looking for a challenging and rewarding opportunity, we encourage you to apply.

    Perks and benefits:

    • Competitive salary
    • Flexible work hours
    • Systems and accessories of your choice
    • Company sponsored developer events and conferences
    • Connections with industry experts and tech investors
    • Comprehensive health insurance.
    • Game nights every Friday (Cricket, Badminton, D&D, Quizzes, and more)
    • Unlimited coffee and snacks

    Culture:

    • Acknowledge & Own
    • Bragworthy work
    • Entrepreneurial
    • Embrace risk calmly (Zen)
    • Champion the customer experience
  • TrekW

    Development Engineer

    1 hour ago

    TrekW Bangalore, India

    JOB Title - Development Engineer - Bluetooth · Reports to - R&D Group Manager · We're looking for a Senior Development Engineer, who'll be responsible for day-to-day planning and implementations required to drive System Releases. · You'll be part of the R&D Public Embedded Sof ...

  • 0780 Deutsche Bank Aktiengesellschaft, Asia Pacific Head Office

    Development Engineer

    1 hour ago

    0780 Deutsche Bank Aktiengesellschaft, Asia Pacific Head Office bangalore, India

    Description · Engineer is responsible for managing or performing work across multiple areas of the · bank's overall IT Platform/Infrastructure including analysis, development, and administration. · It may also involve taking functional oversight of engineering delivery for sp ...

  • timesjobs

    Development Engineer

    1 day ago

    timesjobs Bengaluru/ Bangalore, India Full time

    · SALARY · : 5 to 6 lakhs · LOCATION · : Bangalore, Bengaluru, Karnataka, India · VACANCIES · : 1 · QUALIFICATION · : Any graduate · MALE/FEMALE · : Male · EXPERIENCE · : 3 to 6 years · JOB DETAILS · 1. At least 3 years of experience with cloud architecture and all aspects of it ...

  • timesjobs

    Development Engineer

    1 day ago

    timesjobs Bengaluru/ Bangalore, India Full time

    · JOB DETAILS · 1. At least 3 years of experience with cloud architecture and all aspects of it: microservices, APIs, MQ, OAuth, NoSQL, distributed services, performance, REST, JSON, · 2. Able to coach others in technical areas · 3. An interest and working experience with Java S ...

  • Signify Netherlands B.V.

    Development Engineer

    1 week ago

    Signify Netherlands B.V. Bangalore, India Full time

    We're looking for a Senior Development Engineer, who'll be responsible for day-to-day planning and implementations required to drive System Releases. You'll be part of the R&D Public Embedded Software Team in Bangalore and its responsibilities are building IOT based Smart Lightin ...

  • Signify Netherlands B.V.

    Development Engineer

    1 week ago

    Signify Netherlands B.V. Bangalore, India Full time

    We're looking for a Development Engineer to join our R&D Public Cloud BackEnd Team in Bangalore. · Working for Signify means being creative and adaptive while working in a fast-paced company. Our culture of continuous learning and commitment to diversity and inclusion creates an ...

  • Signify Netherlands B.V.

    Development Engineer

    1 week ago

    Signify Netherlands B.V. Bangalore, India Full time

    We're looking for an Development Engineer to join our team in Bangalore. · Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. T ...

  • Signify Netherlands B.V.

    Development Engineer

    1 week ago

    Signify Netherlands B.V. Bangalore, India Full time

    We're looking for a Test Engineer to join our Intelligent Buildings, Cloud And Apps team in Bangalore · Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to bu ...

  • FIS

    Lead Development Engineer

    1 hour ago

    FIS bangalore, India

    JR Lead Engineer - Development (Lansa, ​Visual Lansa) · As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrat ...

  • Exide Energy Solutions Ltd

    BSW Development Engineer

    1 hour ago

    Exide Energy Solutions Ltd bangalore, India

    Base Software Development Engineer · Position Title: BSW Development Engineer · Function: R&D · Location: Bengaluru · Job Objective: Basic Software Development for 32-bit microcontroller. · Roles and Responsibility: · • Basic Software Development, Documentation, Report Generation ...

  • Rebel Foods

    Software Development Engineer

    3 days ago

    Rebel Foods Bengaluru, India

    About Us: · We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditio ...

  • Razorpay

    Product Development Engineer

    1 hour ago

    Razorpay Bengaluru, India

    The Role: · A Product Engineer at Razorpay is well-grounded - smart, quality focussed, a product thinker, and definitely a person with good technical knowledge and experience to write quality software. Engineering creates a significant impact across different areas, considering ...

  • MosChip

    Bluetooth Development Engineer

    1 hour ago

    MosChip bangalore, India

    Job Title: Bluetooth Audio Development Engineer: · Design and development experience in BT stack profile development, knowledge of RFCOMM, L2CAP, HFP, AVRCP, and other BT profiles and exposure of various Bluetooth profile development. · Proven experience of Classic Bluetooth (BR- ...

  • Pixis

    Software Development Engineer

    1 week ago

    Pixis Bangalore Urban, India

    About : · is a pioneering global tech company specializing in accessible codeless AI technology. Our mission is to empower brands to scale their marketing efforts and enhance decision-making in the complex landscape of consumer behavior. Our codeless AI infrastructure boasts over ...

  • Fortinet

    Software Development Engineer

    1 week ago

    Fortinet Bengaluru, India

    Job Description –Distributed systems backend developer · This position is in a Cloud based device management product team in Fortinet. The product provides a single pane of glass interface to customers across the world and enables them to perform configuration, management and tr ...

  • Papaya Global

    Software Development Engineer

    1 hour ago

    Papaya Global bangalore, India

    Software Development Engineer- 2 Backend ( Preferred candidates: 4+ years of experience ) Immediate Joiners only · Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry. With over $400M raised from t ...

  • Lenovo

    Software Development Engineer

    3 days ago

    Lenovo Bengaluru, India Full time

    We are Lenovo. We do what we say. We own what we do. We WOW our customers. · Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 market ...

  • SatSure

    Software Development Engineer

    1 week ago

    SatSure Bangalore Urban, India

    About SatSure · SatSure is a deep tech, decision Intelligence company that works primarily at the nexus of agriculture, infrastructure, and climate action creating an impact for the other millions, focusing on the developing world. We want to make insights from earth observation ...

  • Gloify

    Software Development Engineer

    1 hour ago

    Gloify Bangalore, India

    Responsibilities : · As a Software Development Engineer in Test, you will help take on a variety of technical challenges. · You will play an active role in building the mobile automation framework that other testers will rely on every single day. · You'll also work in product ...

  • Ring

    Software Development Engineer

    1 hour ago

    Ring bangalore, India

    As a Software Development Engineer in Sidewalk MCU team you will be responsible to design, develop, maintain the features of Sidewalk MCU SDK for Sidewalk gateways and end points. An Ideal candidate would be passionate about building IOT products. You must be responsive, flexible ...