- Lead, mentor, and motivate a team of customer support professionals in an International Voice environment.
- Oversee daily team performance, ensuring adherence to quality standards and service level agreements.
- Conduct regular performance reviews, provide constructive feedback, and identify training needs.
- Handle escalated customer issues and complex queries, ensuring prompt and effective resolution.
- Implement strategies to improve team productivity, efficiency, and overall customer satisfaction.
- Foster a positive and collaborative work environment.
- Should have 7+ years of overall experience in customer support.
- Should have a minimum of 2 years of Team Lead experience on papers.
- Should have experience in International Voice processes only.
- Should possess excellent leadership, communication, and interpersonal skills.
- Should be highly organized, results-oriented, and capable of working in a fast-paced environment.
-
Senior Team Lead/Team Leads
1 month ago
Only for registered members Bengaluru+We are looking for a highly skilled and experienced Senior Team Lead/Team Lead to lead our Lead Generation and Audience Generation Processes. · + ...
-
Team Lead
4 days ago
Check Point Software BengaluruWe are looking for a macOS Development Team Lead to join our Software macOS agent Team. · This role is perfect for a highly experienced software developer who is familiar with the networking and security world. · About Us · Check Point is a key player in network security field, · ...
-
Team Lead
2 days ago
Only for registered members Bengaluru, KarnatakaLead and Conversion Strategy: Design strategies to convert cold leads into bookings. Achieve booking targets across multiple developments. · Design and execute conversion strategies for cold leads. · Achieve project level Walkin and booking targets. · ...
-
Team Lead
1 month ago
Only for registered members Bengaluru, KarnatakaWe're seeking Team leads for our transportation team at Amazon. · Manage day-to-day shift activities at the Delivery Center (DC), ensuring smooth and efficient workflows in line with standard operating procedures. · Lead a team of associates across assigned shifts, providing guid ...
-
Team Lead
1 month ago
Only for registered members Bengaluru, KarnatakaLeads and manages a team of 6–10 engineers, owning their growth, career development and day-to-day effectiveness. · Lead and manage a team of 6–10 engineers , owning their growth, career development and day-to-day effectiveness. · Drive architectural decisions and establish engin ...
-
Team Lead
4 weeks ago
Only for registered members BengaluruThe Team Lead will be responsible for owning monthly and weekly targets, managing leads, counselling quality and conversion improvement, team handling and performance management. · ...
-
Team Lead
1 week ago
Konecta Bengaluru+The Sr./Team Lead is responsible for managing a team of Customer Service Associates to deliver consistent service quality, achieve performance targets, and ensure compliance with client and organizational standards. · +Graduate in any discipline (mandatory) · +Global Exposure & ...
-
Team Lead
1 week ago
Only for registered members BengaluruWe are seeking a highly motivated and experienced Team Lead - Talent Acquisition to join our dynamic HR team. · ...
-
Team Lead
1 week ago
Only for registered members Bengaluru, KarnatakaDover is a diversified global manufacturer with annual revenue of over $7 billion. · We deliver innovative equipment and components, · specially systems, · consumable supplies, · software and digital solutions, · and support services through five operating segments:<br Engineered ...
-
Team Lead
2 days ago
Only for registered members Bengaluru, Hyderabad, Mysuru, PuneAny graduate with a minimum of four years' experience in Service Desk and one year as a Team Lead. · ...
-
Team Lead
1 month ago
Only for registered members BengaluruLead customer support representatives to ensure high service quality, · monitor daily operations, assign workloads, and manage team schedules.Coach, mentor, motivate team members to achieve individual performance goals. · Handle customer escalations efficiently. · ...
-
Team Lead
1 month ago
Only for registered members Bengaluru, Karnataka+PartsCentral is seeking a strong Team Lead to oversee daily office operations and lead our international sales and customer support team for the Auto Parts business. · ...
-
Team Lead
1 month ago
Only for registered members BengaluruThis role involves leading a team with at least 4 years of experience in Microsoft Application troubleshooting, Windows support, and IT Helpdesk. · ...
-
Team Lead
1 month ago
Only for registered members BengaluruLead and mentor a team of full-stack developers across the entire SDLC. Identify and mitigate technical risks, bottlenecks, and bugs proactively. · ...
-
Team Lead
1 month ago
Only for registered members BangaloreWe are seeking an experienced and technically strong Team Lead AI Engineer to lead the design, · development, and deployment of AI/ML solutions. - Lead the design and implementation of · AI/ML architectures and end-to-end solutions - Select appropriate models, frameworks, · and t ...
-
Team Lead
1 month ago
Only for registered members BengaluruWe are looking for a skilled Team Lead - Audio Services to join our team at Deluxe Media Inc. · The ideal candidate will have a strong background in audio services and excellent leadership skills.Manage and oversee the audio services team to ensure high-quality output and timely ...
-
Team Lead
1 month ago
Only for registered members BengaluruWe are seeking a Full Stack Developer with strong expertise in .NET Core development, RESTful API implementation, · and advanced proficiency in ReactJS for building dynamic, responsive front-end applications. · This role involves designing and developing secure, scalable solution ...
-
Team Lead
1 week ago
Only for registered members BengaluruManage team to deliver exceptional customer experiences. · ...
-
Team Lead
1 day ago
Only for registered members Bengaluru, KarnatakaThis is a full-time Team Lead position. The Team Lead will oversee day-to-day operations, manage and mentor team members. ...
-
Team Lead
3 weeks ago
Only for registered members Bengaluru, KarnatakaNavi is looking for a Team Lead to drive its assisted digital disbursal engine and lead a team of Sales Relationship Managers to achieve conversion, quality, and CX goals. · ...
-
Team Lead
5 hours ago
confidential Bengaluru / Bangalore Full timeWe are currently hiring a Technical Product Specialist – Team Lead to join our dynamic team. If you have a strong technical background, leadership experience and expertise in customer success we encourage you to apply. · ...
Team Lead - Bengaluru / Bangalore - confidential
Description
Ghrs Training is looking for an experienced Team Lead to manage our International Voice Customer Support team. If should have a proven track record in leadership and extensive experience in international voice operations, this role is for you
Key Responsibilities:
About You:
-
Senior Team Lead/Team Leads
Only for registered members Bengaluru
-
Team Lead
Check Point Software- Bengaluru
-
Team Lead
Only for registered members Bengaluru, Karnataka
-
Team Lead
Only for registered members Bengaluru, Karnataka
-
Team Lead
Only for registered members Bengaluru, Karnataka
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Konecta- Bengaluru
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Only for registered members Bengaluru, Karnataka
-
Team Lead
Only for registered members Bengaluru, Hyderabad, Mysuru, Pune
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Only for registered members Bengaluru, Karnataka
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Only for registered members Bangalore
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Only for registered members Bengaluru
-
Team Lead
Only for registered members Bengaluru, Karnataka
-
Team Lead
Only for registered members Bengaluru, Karnataka
-
Team Lead
Full time confidential- Bengaluru / Bangalore