Customer Service Specialist: P2P - Vellore - Bybit

    Bybit
    Bybit Vellore

    3 days ago

    Description

    Bybit, established in March 2018, is a leading cryptocurrency derivatives exchange with over 70 million registered users. Our platform offers an ultra-fast matching engine, excellent customer service and multilingual community support.

    We strive to provide the most reliable exchange for the emerging digital asset class. Our core values are built on listening, caring and improving to create a faster, fairer and more humane trading environment.

    Job Description:

    • Support customers through professionally mediating/arbitrating disputes within our P2P market.
    • Investigate transactions to prevent fraudulent activity and take necessary actions.
    • Analyze data to identify product improvements and present them to stakeholders/peers.

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