Quality Analyst BPO - Hyderabad

Quality analyst role with minimum 3 years of experience in BPO industry. · ...

We are looking for a Quality Analyst – BPO Operations to join our team. The successful candidate will be responsible for conducting call barging and auditing to monitor associate performance. · ...

Job Description · Roles and responsibilities · Candidate should have hands on working knowledge in Chargeback · Working knowledge about Fraud and Non Fraud Chargeback Disputes · Worked on Chargeback through Visa and Mastercard network · Working knowledge on Non dispute condition ...

Perform end-to-end QA audits Review procurement transactions (PRs, POs, catalogs) for accuracy and compliance with client policies Validate adherence to banking regulations procurement guidelines and contractual obligations Monitor supplier onboarding and documentation for compli ...

The Manager for the BPO Reporting & Analytics Team will serve as the central owner for end-to-end reporting requirements across our global network of ~54 BPO partner sites. · ...

Must have Min 1+yrs exp as a Quality Team Leader only from International Banking Customer Support Process BPO. · Must have Min 4yrs exp in Transactional Quality. · ...

Must have Min 1+yrs exp as a Manager Quality only from International Banking Customer Support Process BPO. · Must have Min 7yrs exp in Transactional Quality. Min 1+yrs as a Manager Quality from any International Banking Customer Service/ Credit Card process · Handled a team of Qu ...

+ MUST Exp in Credit/Debt Card fraud investigation chargeback disputes Audits calls Call Calibration IMMEDIATE JOINER · + Audits calls · ...

Must have Min 1+yrs exp as a Manager Quality only from International Banking Customer Support Process BPO. Must have Min 7yrs exp in Transactional Quality. · ...

Looking for candidates with HR transformation experience from Management Consulting/ BPO/ KPO/ Consulting/ Services background. · Discover stakeholders challenges, requirements and expectations and define change management strategy for transformation programs · Conduct Change Man ...

Ensure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policies. · ...

We are currently looking for a Senior Associate Analyst - U2 to join our team here in Hyderabad. · Must have excellent communication skills and must have experience in speaking to the Stakeholders or customers from UK/US/Australia or from any native English speaking country. · Mu ...

Description · Job Description · The analyst is part of the vendor/market intelligence practice. The primary responsibility is to perform extensive research by engaging the senior management and analyst contacts at major product and service providers in the Enterprise software and ...

We are looking for a Tax Analyst with 1 to 5 years of experience in VAT/GST regulations in EU/UK and global jurisdictions. · Knowledge of VAT/GST regulations in EU/UK and global jurisdictions. · ...

6+ years leading enterprise projects in a role where Business Analysis and UI/UX design strongly overlap. Genuine excitement in client-facing work: discovering needs, presenting solutions. · ...

Management of daily activities of a team size of 200+ analysts Ensures achievement of all system team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs as well as system telecommuni ...

Job Summary · Data - Join our dynamic team as a SPE-Performing Servicing specialist where you will leverage your expertise in MS Excel to enhance our mortgage servicing operations. With 2 to 4 years of experience you will play a crucial role in ensuring efficient client services ...

Apply · Job Type · Full-time · Description · MIS Analyst · Hyderabad - Night Shift only ( Willingness to work US-aligned hours (evening/night shifts) and support month-end/quarter-end reporting cycle) · Job Summary: · We are seeking a detail-oriented and proactive MIS Analyst wit ...

Hiring for a reputed International BPO in Hyderabad. Candidates should be mandatory for Credit Cards Fraud Voice Exp. · ...

We are seeking an Invoice-to-Pay Analyst to support our global Supply Chain Finance (SCF) programs in Hyderabad. · ...