Store Manager - Pune, India - Indian Terrain Fashions

Description

Key Responsibilities:

• Responsible for achieving sales of the store
• Manage stock levels in the store
• Responsible for store hygiene (store is clean, stocks on shelves, proper lighting, uniform etc)
• Ensure signage and stocking of products as per the guidelines set by Visual Merchandizing team
• Analyse and interpret trends to facilitate sales planning
• Ensure standards for quality, customer service, health and safety are met
• Provide timely responses to customer complaints and comments
• Maintain awareness of market trends in the retail industry and monitoring what local competitors are doing
• Manage discounts during sale season
• Implement promotional activities – advertising campaigns, visual communications
• Ensure accurate accountability of all transactions to and from stores
• Provide payment related information to Accounts department
• Drive building the brand of Indian Terrain through promotional events, liaising with newspapers, community promotions etc.
• Ensure integrity of store is maintained at all times
• Build a strong, customer focused sales team
• Organize training and development for the front end sales team
• Ensure adequate quality sales force at outlets
• Ensure the performance of the sales team is assessed periodically and provide adequate feedback
• Ensure sales team gets incentive payouts on time

Critical Focus Areas:

• Achievement of sales in the store
• Hygiene of Stores
• Stock control
• Customer satisfaction
• Performance review of all direct reportees.

Essential Skills & Qualifications:

• Graduate / Postgraduate
• 4 years in Sales / Modern Trade functions of Lifestyle / Consumer Durables industry/ Branded Apparel industry experience
• Commercial understanding of the dynamics of Stores, Consumer behaviour
• Excellent Communication skills, Planning, Analytical skills, Execution Focus, Problem Solving, Negotiation skills, Decision making skills, People Management skills.