service desk agent - Hyderabad

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. · By "Connecting Convenience" across the globe, we empower businesses to increase productivity, ...

BizCloud Experts is hiring Application Support / Service Desk Agents to join our support team. · Provide L1/L2 Application Support to customers and internal teamsHandle inbound support calls and resolve user issues professionallyTroubleshoot application-related issues such as log ...

Handle incoming calls emails and chat requests from users. · ...

This job requires a Service Desk Engineer with experience of at least three years to work in Hyderabad. · ...

TCS hiring service Desk agent with 2-4 years of experience in managing and supervising Service Desk team members. · ...

We are looking for a skilled and customer-focused Service Desk Agent to provide first-level IT support to users through voice,e-mail,and chat channels. · The candidate will be responsible for handling incidents and service requests, · performing initial troubleshooting,and ensuri ...

Lead and drive service desk teams to deliver high-quality customer service and technical support. · ...

TCS IS HIRING FOR SERVICE DESK AGENT TO MANAGE AND SUPERVISE SERVICE DESK TEAM MEMBERS. REQUIRED EXP RANGE : 2-6 YEARS LOCATION- HYDERABAD · ...

TCS IS HIRING FOR SERVICE DESK AGENT MANAGE AND SUPERVISE SERVICE DESK TEAM MEMBERS ENSURE ADHERENCE TO ITIL PROCESSES AND SLAS MONITOR TICKET QUEUES AND PRIORITIZE CRITICAL ISSUES PROVIDE ESCALATION SUPPORT FOR COMPLEX INCIDENTS CONDUCT REGULAR TEAM MEETINGS AND PERFORMANCE REVI ...

This vital role will serve as the Product and Process Owner for Self-Service Automation solutions including the Global Service Desk Virtual Agent Chatbot. · Act as Product Owner for Amgens Virtual Agent and self-service automation platform driving development delivery of chatbot ...

Manage and supervise Service Desk team members. Ensure adherence to ITIL processes and SLAs. Monitor ticket queues and prioritize critical issues. · ...

In this vital role you will serve as the Product and Process Owner for Self-Service Automation solutions including the Global Service Desk Virtual Agent Chatbot This senior-level individual contributor will be responsible for the design delivery and optimization of thoughtful sel ...

About the Job · The Service Desk Manager (SDM) is a critical role for the Global Service Desk team for IntouchCX, and they will be responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require.  ...

· About the Job · The Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is a combinatio ...

As an Expert Techno-Functional Architect within Oracle Customer Success Services (CSS), you'll play a pivotal role in architecting Oracle Fusion HCM Cloud solutions for enterprise clients. You will bridge functional leadership (across Core HR, Talent, Payroll, Benefits, Time & La ...

We are seeking a Service Desk Team Lead with strong technical aptitude and 4-6 years of relevant experience. · ...

The Assistant Manager, Global Service Desk is a critical role at IntouchCX responsible for overseeing day-to-day activities of service-desk operations. The role involves general management, service operations and special projects. · Manage the day to day operations of a 24/7 Glob ...

Career Category · Information Systems · Job Description · Join Amgen's Mission of Serving Patients · At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. · Since ...

Oracle's Demonstration Services organization is seeking a highly skilled and creative Demonstration Engineer with deep expertise in Oracle Knowledge Management, Case Management, · and Internal Help Desk across multiple industries. · ...

We Are Hiring For International Service Desk Role With Leading IT Company.Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests. · Incident Management: Handle and resolve technical issues, service inter ...