- Perform physical and remote hands-on support for data centre equipment, including servers, network devices, and storage systems.
- Conduct routine inspections and maintenance of data centre infrastructure to ensure optimal performance.
- Assist with the installation, configuration, and decommissioning of hardware and software.
- Troubleshoot and resolve technical issues related to data centre operations, escalating to higher-level support when necessary.
- Monitor data centre environmental conditions and respond to alarms and alerts.
- Collaborate with internal teams and clients to ensure timely and efficient service delivery.
- Maintain accurate documentation of all activities, including incident reports, maintenance logs, and inventory records.
- Adhere to data centre security protocols and best practices to ensure the safety and integrity of all systems.
- Participate in on-call rotation to provide 24/7 support as needed.
- 24/7 Rotational shifts
- Bachelors degree in information technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience in data centre operations, remote hands support, or a similar role.
- Strong technical knowledge of data centre infrastructure, including servers, networking, and storage systems.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong communication and interpersonal skills.
- Familiarity with data center management tools and software.
- Ability to lift and move heavy equipment as required.
- Certifications such Cisco CCNA and Microsoft
- Knowledge of ITIL processes and best practices
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Description
Key Responsibilities:
Qualifications:
Preferred Qualifications:
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Technical Support Engineer
Only for registered members Chennai, Mumbai
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Support Engineer
Only for registered members Chennai
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Support Engineer
Only for registered members Chennai, Tamil Nadu, India
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Support Engineer
Only for registered members Chennai, Tamil Nadu
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Support Engineer
Only for registered members Chennai, Tamil Nadu, India
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IT Support Engineer
Only for registered members Chennai, Tamil Nadu
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Support Engineer
Only for registered members Chennai
-
Support Engineer
Only for registered members Chennai, Tamil Nadu
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IT Support Engineer
Only for registered members Chennai
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Support Engineer
Only for registered members Greater Chennai Area
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Support Engineer
Only for registered members Chennai
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IT support engineer
Only for registered members Chennai, Tamil Nadu
-
Support Engineer
Only for registered members Chennai
-
Support Engineer
Only for registered members Chennai, Tamil Nadu
-
Support Engineer
Only for registered members Chennai, Tamil Nadu
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Support Engineer
Full time confidential- Chennai, India
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It Support Engineer
Only for registered members Chennai
-
Support Engineer
Full time Only for registered members Chennai
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IT Support Engineer
Only for registered members Chennai
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Support Engineer
Full time confidential- Chennai
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Support Engineer
Only for registered members Chennai