Specialist - Regional Cell Therapy Accounts - new delhi - Immuneel Therapeutics Pvt. Ltd.

Description

About Immuneel

Immuneel Therapeutics Private Limited is a pioneering start-up company leading the charge in cell therapy and personalized immunotherapy for patients in India. For more details, please refer to our pursuit of serving patients by connecting within, collaborating globally, and creating solutions. Our flexible, diverse, and vibrant team is bringing together best practices and innovations in the field of cell and gene therapy.

Working at Immuneel promises the excitement of an agile startup on a critical mission. We are proudly Indian in solutioning yet global in outlook, keen to collaborate. We value diversity, including experience and perspectives. We value work-life balance and believe that having fun on the job is integral to achieving the right results. We pride ourselves on providing an open environment, and our mission resonates with humanity everywhere.

We are passionate about driving patient outcomes. We are committed to doing the right thing to achieve the best outcomes for our patients through innovation, agility, and performance orientation. We put the impact on the patient above all else.

We demonstrate ownership and accountability for our actions. We make timely and well-informed decisions, learning from our performance.

We insist on integrity and respect for the individual. We demand excellence. Our performance management is focused on excellence through timely and constructive feedback.

We are inclusive and flexible. We are full of life and excited about the collective knowledge and expertise that we share. "Being and thinking different" is valued.

Our organization is designed to keep pace with best practices. Our role-based structure incorporates global trends in human capital that promote focus on work and greater nimbleness. Our organization is simplified into a flat, non-hierarchical, millennial organization where you may fully inherit the role you play and are recognized by the accountability you take and the work you deliver.

Our employees are integral to our quest to develop and deliver high-quality engineered cell therapies in India. We believe that our culture provides an environment for employees to excel and find purpose. The strength of our team is every bit as important as our cutting-edge technology, and we invest in clear compensation and comprehensive benefits for our employees. People are not resources but our capital.

If you are a talented professional, an out-of-the-box thinker with a zeal to help change, and passionate about healthcare, we invite you to join us and be a part of a historic initiative in India.

The Regional Cell Therapy Accounts Specialist will manage and develop relationships with key accounts across a designated region, focusing on the cell and gene therapy space. This role will ensure that healthcare providers and stakeholders are well-supported, educated, and aligned with the company's CGT offerings. The RCTAS will work closely with the Head of Key Accounts to drive revenue growth, increase client satisfaction, and expand the company's presence in the CGT market.

Key Responsibilities:

• Manage relationships with key accounts in the assigned region, focusing on the promotion and support of the company's CGT products and services.
• Serve as the primary point of contact for clients within the region, addressing their needs and providing tailored solutions in the CGT space.
• Collaborate with healthcare providers, treatment centers, and stakeholders to ensure proper education and use of CGT products.
• Work closely with the Head of Key Accounts and internal teams (sales, marketing, clinical, product development) to execute account strategies that align with business objectives.
• Conduct regular client visits and meetings to foster strong, long-term partnerships and deliver exceptional client service.
• Provide product training and technical support to healthcare professionals, ensuring proper application of CGT treatments.
• Monitor and report on account performance, client feedback, and market trends within the region to identify opportunities for growth.
• Resolve client issues promptly, ensuring smooth service delivery and satisfaction.
• Stay informed on CGT developments, regulatory changes, and competitive offerings to position the company's products effectively.

Primary Objectives:

• Achieve regional sales targets and contribute to overall revenue growth in the CGT space.
• Build and maintain long-term relationships with healthcare providers, treatment centers, and key stakeholders within the region.
• Ensure clients are fully supported and educated in the use of CGT therapies.
• Identify opportunities for expanding product usage and increasing market share within the region.
• Address client issues and ensure satisfaction through proactive service and communication.

Competencies Required:

Technical Competencies:

• Cell and Gene Therapy Knowledge: In-depth understanding of CGT products, particularly their application in hematology-oncology, and ability to communicate their value to healthcare professionals.
• Account Management: Experience in managing client accounts within the healthcare, pharmaceutical, or biotech sectors, with the ability to execute regional strategies effectively.
• Regulatory and Compliance Awareness: Familiarity with regional regulatory requirements and compliance standards related to CGT therapies, with the ability to navigate complex healthcare environments.
• Market Analysis: Ability to analyze market trends, competitive landscapes, and client feedback to drive strategic growth within the region.

Soft Skills:

• Strong communication and interpersonal skills, with the ability to build and maintain relationships with healthcare providers and key stakeholders.
• Problem-solving and conflict resolution skills to handle client issues and ensure smooth service delivery.
• Ability to work independently while contributing to team objectives and collaborating with cross-functional teams.
• Adaptability to manage the dynamic and evolving nature of the CGT landscape.
• Empathy and active listening to understand and address client needs in a high-stakes environment.

Qualifications:

• Bachelor's Degree in life sciences, biotechnology, or a related field is required.
• Advanced Degree (Master's in life sciences or healthcare management) is a plus with 15+ years of experience.

Working Conditions:

• Role Type: Full Time with Extensive Travel.
• Work Hours: 9:00 AM to 6:00 PM for the General Shift.
• Travel Requirements: Yes.
• Base Location: Delhi.