Technical Support Specialist - Remote

Only for registered members Remote, India

4 days ago

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Job summary

In this role you'll be the first line of support for our customers helping them get the most out of our products by resolving technical issues and answering questions quickly and effectively.


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Responsibilities

  • Customer Support: Respond to customer inquiries via email or chat troubleshoot common product or integration issues and provide clear accurate solutions.
  • Issue Resolution: Investigate and diagnose reported bugs or problems escalating to Engineering when needed and following up to ensure resolution.
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