Ticketing Executive - Gautam Budh Nagar, India - SNVA Ventures Pvt Ltd

Deepika Kaur

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Deepika Kaur

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Description

Full Job Description

HIRING ON AN
URGENT BASIS

Urgent Opening

Air ticketing executive (International & Domestic process)
Issue
tickets, make
PNR, handle clients
over the phone

Communication skills are must.

#Must have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)

Must know how to do Issue, Reissue, Cancel Tickets.

Excellent communication skills

Responsibilities and Duties
-
Knowledge of Domestic/International Ticketing according
needs of different clients:

-
Resolving client's complaint and escalations whenever required
:

-
Supervise
the work of office, administrative and customer service employees
to ensure adherence to
quality standards, deadlines, and proper procedures, correcting errors or problems
:

-
Issuing tickets and other relevant documents:

-
Interacting with the airline regarding refund and cancellation policies:

-
Maintaining
daily productivity report of agents
:

-
Handling customer service calls regarding Reservation, flight information and Marketing schemes

Required Experience, Skills and Qualifications
Minimum 2year Experience required in same field.

GALILEO & AMADEUS KNOWLEDGE REQUIRED


Schedule:

  • 24*7

Application Question(s):

  • Have you KNOWLEDGE GALILEO & AMADEUS?

Experience:

- total work: 2 year (preferred)

  • GALILEO, SABRE &

AMADEUS:
1 year (required)


Job Types:

Full-time, Regular / Permanent


Salary:

₹25, ₹60,000.00 per month


Schedule:

  • Flexible shift

Experience:


  • Amadeus (required)

Language:


  • English (required)

Work Location:
One location

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