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- All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
- Understanding of fundamental triggers/Apex code knowledge
- Sandbox environment management.
- DevOps/release management experience
- Identify and gather requirements, translating them into best-practice, scalable solutions focused on exceptional user experience.
- Identify unused or underutilized platform features.
- Create a platform roadmap and define priorities, liaising with stakeholders.
- Own the communication of any platform changes to end users and stakeholders.
- Data management to improve Salesforce data quality, implementing rules and automation as needed.
- Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption.
- New user and ongoing user training
- Technical documentation
- Management of integrated applications and third-party suppliers, including Conga, Gearset, ZoomInfo, LinkedIn Navigator, and more.
- Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience with Sales Cloud
- Certified Salesforce Administrator
- Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
- Bachelor's/Postgraduate degree or professional qualification
- A proactive attitude to platform enhancements
- Designing scalable, best-practice solutions
- Excellent relationship-building skills
- Ability to liaise with stakeholders at all levels.
- Translating requirements into technical solutions
- Experience in change management and governance.
- Training end users and key stakeholders
- Technical documentation
- Available and responsive to questions
- Experience implementing Salesforce configuration changes.
- DevOps/release management experience
- Understanding of basic triggers/Apex code knowledge
- Demonstrates continued personal/professional development.
Salesforce Administrator with development - Chennai, India - Talentgigs
Description
Senior Salesforce Administrator
Exp:5+
Location: Chennai Teynampet
Notice period: Immediate joiner to 15days.
Shift: 2-11pm
Responsibilities
Qualifications and Background
Required:
Desirable:
Knowledge, Skills, and Abilities
Required:
Desirable:
Active in the Salesforce community