Key Account Manager - Bengaluru, India - DemandNXT

Description

DemandNXT prides itself on its employees, state-of-the-art infrastructure and matured processes. There is emphasis on the highest level of integrity and honesty. That's why our employees stick with us and partners trust us.

Note:- By applying to this position you will have an opportunity to share your preferred working location from the following: HSR LAYOUT, BANGLORE, KARNATAKA

Skills & Qualifications

• Bachelor's/Master's Degree in Business, Communications, or related field.
• Experience in After Sales is preferred.
• Team Handling Experience.
• Experience in telemarketing and/or inside sales/or post-sales.
• Excellent written and verbal communication skills.
• 2-3 years' experience.
• Diverse Experience in working with Small & Medium Size Businesses, Enterprise/Fortune Companies across the Globe, especially in North America and European regions.

Duties and Responsibilities:

• Train, motivate, and lead after-sales teams to achieve a set of objectives and targets
• Organize promotional and marketing campaigns to create awareness and product publicity.
• Supervise the operations of after-sales teams to ensure set targets are met.
• Develop and implement strategies effective for ensuring a satisfied clientele and increased returns from the regenerating business.
• Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance.
• Provide periodic reports to management on all after-sales activities.
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Collaborate with the sales team to identify and grow opportunities.
• Works with the Sales Managers and Director to properly assign Account Managers to manage the pipelines of each new sales delivery.
• Monitors the individual pipelines of each AM to ensure there is proper follow-up on all leads/clients.
• Achieving growth and hitting sales targets by successfully managing the sales team.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue, and expense reports and realistic forecasts to the management team.
• Should be able to map the accounts, also handle the prospective accounts.
• Prospective accounting and accounts mapping.
• Ensure compliance with all general and company policies when carrying out job duties.