Community Builder
1 day ago

Job description
What We're Looking ForWe're seeking a highly organized, fluent English-speaking Digital Presence Manager / Community Builder to help us:
- Monitor and engage across TikTok, Instagram, Facebook, and YouTube
- Help grow and nurture our audience
- Respond to comments and messages in brand voice
- Monitor Amazon and Shopify reviews and flag important issues
- Help reactivate and engage our email list (bi-monthly newsletter support)
- Identify engagement opportunities and trends
You will work closely with the founder
We want someone who:
- Communicates clearly and confidently in English (no language barrier)
- Is proactive and collaborative
- Knows when to escalate technical questions
- Is comfortable saying, "This one needs you."
- Wants to understand the product deeply
Your Role
- Community engagement & monitoring (daily check-ins)
- Comment and DM response (with escalation process)
- Reputation management (Amazon, Shopify, social platforms)
- Social scheduling support
- Assist with YouTube, Instagram, TikTok, Facebook growth
- Email newsletter formatting, polishing, and deployment
- Suggest improvements and growth opportunities
Ideal Candidate
Bonus if you have:
- Gardening experience (huge plus)
- Experience with Shopify, Amazon Seller Central
- Experience with email platforms (Klaviyo, Mailchimp, etc.)
- Experience building communities, not just posting content
- Strong copy-editing skills
- Part-time to start
- Potential long-term / full-time role as we scale
- Weekly check-in with founder
- Clear collaboration process
Please answer:
What platforms have you managed?
Describe a time you handled a negative review or sensitive comment.
Do you have gardening or outdoor product experience?
How do you determine when to escalate a response to the founder?
Confirm your level of English fluency.
Contract duration of 1 to 3 months. with 30 hours per week.
Mandatory skills:
Social Media Management, Social Media Marketing, Instagram, Facebook
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