Sales Support Intern - India - Amber

    Amber
    Amber India

    2 weeks ago

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    Description

    Are you a talented individual eager to launch your career in Operations Support? Look no further Amber is delighted to introduce its transformative 6-month Operations Support Internship program, and we're searching for enthusiastic interns to join our vibrant Operations Support team.


    About Amber:
    Long-term accommodation booking platform for students (think for student housing).

    Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and a broken payment process.

    We are the leading student housing platform globally, with 1M student housing units listed in 6 countries and across 80 cities.

    We are growing rapidly and targeting $2B in annual gross bookings value by 2024.


    Internship Details:

    • Duration: 6 Months
    • Eligibility: Recent graduates/postgraduates

    Key Requirements:

    • Exceptional English proficiency
    • Basic computer skills (email management, internet navigation, data entry)
    • Dedication to commit 9 hours a day, 5.5 days a week with rotational shifts

    Selected Intern's Day-to-day Responsibilities Include:

    • Successfully process a booking on a designated PMG website with absolute precision on behalf of the customer.
    • Acting as a liaison between the Sales team and property management groups to facilitate customer property bookings.
    • Staying updated on the organization's range of products, services, and customer service protocols.
    • Engaging with the sales team via chat communication channels.
    • Participating in training sessions provided by the organization.
    • Managing booking processes with partner properties via their designated platforms.
    • Ensuring timely resolution of all tickets within the designated timeframe.
    • Adhering to essential Service Level Agreements (SLAs) to maintain departmental efficiency.

    Basic Required Setup:

    • A computer with highspeed uninterrupted internet connection.
    At Amber, we believe in nurturing talent and providing hands-on experience to cultivate the future leaders of tomorrow.

    As an intern, you'll have the opportunity to immerse yourself in a collaborative environment, learn from industry experts, and acquire invaluable skills that will pave the way for a successful career in operations support.

    Don't miss out on this incredible opportunity to kickstart your career journey with Amber