Flight Booking Executive - Bengaluru, India - Reev Travels

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    Full time
    Description

    Company Overview

    Reev Travels is a leading travel solutions provider, specializing in end-to-end travel management for corporates, individuals, and groups. With a major focus on international destinations, our dedicated team provides comprehensive travel solutions to our clients. We have 11-50 employees and our headquarters are located in Bangalore.

    Job Overview

    We are hiring a Flight Booking Executive to join our team at Reev Travels. As a Flight Booking Executive, you will be responsible for fulfilling end-to-end flight booking requirements for our clients. This includes booking domestic and international flights, managing travel itineraries, and ensuring a seamless travel experience. This position requires 1 to 3 years of experience in flight bookings and is based in Bengaluru, Karnataka, India.

    Qualifications and Skills

    • 1 to 3 years of experience in flight bookings
    • Strong knowledge of flight booking platforms such as TBO, Trip Jack, My Partner, Make My Trip
    • Familiarity with domestic and international flight regulations and requirements
    • Excellent communication and interpersonal skills
    • Ability to multitask and prioritize workload
    • Attention to detail and accuracy
    • Problem-solving and decision-making abilities
    • Customer-oriented mindset
    • Proficient in using computer systems and travel booking software

    Roles and Responsibilities

    • Handle flight booking requirements of clients efficiently and accurately
    • Research and identify the best flight options based on client preferences and budget
    • Ensure all necessary travel documents and visas are obtained for international flights
    • Collaborate with airlines and travel agents to secure the best fares and availability
    • Assist clients with flight changes, cancellations, and refunds
    • Provide excellent customer service, addressing client queries and concerns in a timely manner
    • Maintain accurate records of flight bookings, itineraries, and invoices
    • Stay updated with the latest industry trends and changes in airline policies
    • Assist in resolving any travel-related issues or emergencies
    • Contribute to the continuous improvement of the flight booking process
    • Adhere to company policies, guidelines, and standard operating procedures